Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,534 отзывов

Надежный клиент

Подтверждено Feefo

2 months ago

Excellent Very knowledgeable, patient and kind.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that the agent was knowledgeable, patient and kind. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carole Clark

Подтверждено Feefo

GBR

2 months ago

Что Carole Clark сказал(-а) о ROL Cruise:

Good service

Clear information and helpful

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was clear and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Happy cruires

Easy to get hold of , patient , undestanding,

Megan Hammond

ROL Cruise

2 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

All extremely good

We have. been with ROL for many years. All our dealings and queries with them over the years have been quickly and courteously dealt with. We find the Concierge Team very friendly and polite and it...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Murphy

Подтверждено Feefo

GBR

2 months ago

Что Janet Murphy сказал(-а) о ROL Cruise:

Highly recommend ROL CRUISES

Just returned from another cruise booked with ROL CRUISES. Everything went fine. It was a hotel, flight and cruise package and all the arrangements were perfect. Just booked another cruise with them....

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we hope you are looking forward to your next holiday. We are delighted to hear that you would recommend us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Great service and advice

Zac was very helpful. It was easy to book.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Zac very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Very good and very helpful

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Excellent booking experience

Pleasant, thorough, professional, fully informed, friendly.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that the agent was pleasant, thorough, professional and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Very helpful!

Very knowledgeable, friendly and helpful service

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Bennett

Подтверждено Feefo

GBR

2 months ago

Что Barbara Bennett сказал(-а) о ROL Cruise:

Great service

Helpful, friendly and knowledgeable customer service. Answered all my questions and double chequed anything she wasn't toally sure of. Used ROL many times and have always received great service. ...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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