Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,536 отзывов

Надежный клиент

Подтверждено Feefo

2 months ago

Very helpful!

Very knowledgeable, friendly and helpful service

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Bennett

Подтверждено Feefo

GBR

2 months ago

Что Barbara Bennett сказал(-а) о ROL Cruise:

Great service

Helpful, friendly and knowledgeable customer service. Answered all my questions and double chequed anything she wasn't toally sure of. Used ROL many times and have always received great service. ...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nigel Beatty

Подтверждено Feefo

GBR

2 months ago

Что Nigel Beatty сказал(-а) о ROL Cruise:

So helpful

Very helpful and knowledgeable. Guided us through he booking process easily.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Shane was very helpful.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Shane very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Gomm

Подтверждено Feefo

GBR

2 months ago

Что Robert Gomm сказал(-а) о ROL Cruise:

Bubble gum

Everything went well until we reached the insurance confirmation .It was sorted out reasonable quickly after several phone calls but some what sressful.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Stephen Digby

Подтверждено Feefo

GBR

2 months ago

Что Stephen Digby сказал(-а) о ROL Cruise:

Good service

We booked a Christmas markets cruise and I asked Jo to look into a ncl cruise around the Med as we want to take our granddaughter's. She researched it for us and came up with a possibility of booking...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that Jo was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Fabulous service

Very prompt response to my query and got me a deal I could never have achieved myself - amazing price for a solo traveller, and all done by a very friendly, knowledgeable and helpful member of the...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

I have received good service from ROL. However it is not clear to which this particular request refers and I have several cruise bookings, so I am unable to comment further.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cedris Smith

Подтверждено Feefo

GBR

2 months ago

Что Cedris Smith сказал(-а) о ROL Cruise:

Faultless service

Extremely helpful and knowledgeable staff

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

2 months ago

Safe booking

I have booked my last proberbly 10 cruises with ROL and always very good keeping me informed and reasonably good priced .

Megan Hammond

ROL Cruise

2 months ago

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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