Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,531 отзывов

Jennifer Brown

Подтверждено Feefo

GBR

1 month ago

Что Jennifer Brown сказал(-а) о ROL Cruise:

Disabled cruising

Excellent!.. originally booked on an entirely inappropriate cruise? Im disabled Disabled cruisinggp(wheelchair) Half an hour later i was told i couldnt cancel... so thought id just HAVE to go!...

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Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are so pleased to hear that Charlotte was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Helpful landline conversation

Very helpful and ready access to off-broschure information.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Marion

Подтверждено Feefo

GBR

1 month ago

Что Marion сказал(-а) о ROL Cruise:

Very helpful

Very helpful. I had a number of questions about the cruise I was interested in and they were all answered. I normally use ROL when booking cruises as they provide a good service and keen on in prices.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Calls answered swiftly Excellent representative who was very polite and knowledgeable

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are thrilled to hear that the agent was very polite and knowledgeable. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Graeme Gittins

Подтверждено Feefo

GBR

1 month ago

Что Graeme Gittins сказал(-а) о ROL Cruise:

Fantastic service

Professional and friendly service with knowledgable staff

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you find our agents professional, friendly and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Great service. Great company.

Excellent. Clear information given with a clear voice, well-spoken too. Booking made simple.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Brilliant,, accommodating, efficient

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are pleased to hear that you find our agents brilliant, accommodating and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Efficient pleasant holiday booking.

I made an enquiry and was contacted within an hour by Ollie who answered my questions and advised on availability. I then said I would discuss with my husband and Ollie asked if an afternoon call...

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Megan Hammond

ROL Cruise

1 month ago

Thank you for your lovely review, we are delighted to hear that you found Ollie friendly, knowledgeable and pleasant. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Gek Kee Hawkins

Подтверждено Feefo

GBR

1 month ago

Что Gek Kee Hawkins сказал(-а) о ROL Cruise:

Great service as usual

Have been with ROL for 20 yrs. Very helpful and professional staffs.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Collard

Подтверждено Feefo

GBR

1 month ago

Что Anthony Collard сказал(-а) о ROL Cruise:

All systems Go!

It was nice that the agent Jasmine was the person who picked up the phone, unlike a typical call centre. She was a great guide in the booking process, having a vast knowledge of all possible...

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Megan Hammond

ROL Cruise

1 month ago

Thank you for your lovely review, we are delighted to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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