Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ROL Cruise | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 25,531 отзывов

Gavin Bailey

Подтверждено Feefo

GBR

1 month ago

Что Gavin Bailey сказал(-а) о ROL Cruise:

River cruise 2026

Very helpful and knowledgeable agents assisting with our holiday arrangements.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Normal service renewed

Attentive knowlegable agent. Listened to requests & requirements-- acted professionally--came up with an acceptable package & price

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found the agent knowledgeable and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Excellent

Excellent in all respects.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Would recommend ROL

Friendly and professional and very clearly spoken

Megan Hammond

ROL Cruise

1 month ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents friendly and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Very friendly and helpful. They explained everything and answered all my questions

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are pleased to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Have been dealing with Luke who made it a very smooth booking and was very helpful

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found Luke very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Bent

Подтверждено Feefo

GBR

1 month ago

Что David Bent сказал(-а) о ROL Cruise:

Like having one's personal P A

Always helpful ! First class at sorting out original costs and discounts. There ready with information when lost or mislaid

Megan Hammond

ROL Cruise

1 month ago

Thank you for your 5-star review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Bernadette Butler

Подтверждено Feefo

GBR

1 month ago

Что Bernadette Butler сказал(-а) о ROL Cruise:

Triangle and Tigers 27 .

I always book with ROL because they give me a hundred percent confident s. When things have gone wrong, not very often, they have fixed it straight away. Always on the end of the phone or email. I...

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Megan Hammond

ROL Cruise

1 month ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Надежный клиент

Подтверждено Feefo

1 month ago

Cruise booking made easy.

Very friendly, informative & helpful gentleman on the phone. Answered all my questions in detail & gave me full confidence in his knowledge. Much nicer than doing an online booking.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found the agent very friendly, informative and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Michael Stilton

Подтверждено Feefo

1 month ago

Что Michael Stilton сказал(-а) о ROL Cruise:

Customary helpful experience.

As usual the service was perfect . It is, of course, the reason why we use ROL. Morgen is always terrific and this booking was no exception.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your lovely review, we are so pleased to hear that Morgen was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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