Everything Jo did was very good - her manner, competence etc.
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Надежный клиент
8 years ago
excellent booking experience
Very friendly and efficient staff. There was a problem with our deposit which wzs sorted out quickly and we were given some on board spend for the inconveniece unasked. V impressed
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Надежный клиент
8 years ago
Satisfied customer
Very good service on the phone all sorted in good time. Have used the company before so felt happy to do it again.
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Надежный клиент
8 years ago
Trouble free booking.
I found the booking fast, simple and the agent I spoke to was every professional and helpful. Also, I was pleased that I was sent the option of booking the cruise before it went on general sale.
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Надежный клиент
8 years ago
After I booked on the 15th March, I received nothing to confirm my booking, so I telephoned your office on the 24th March. I waited for a response for over 15 minutes, nothing, so I hung up. I tried...
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Dale
ROL Cruise
8 years ago
Thank you for your feedback, and I am so sorry that it took a while to receive your paperwork, please accept our apologies, and we hope that you have a great cruise, and we get another chance in the future to improve our star rating
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Надежный клиент
8 years ago
Knowledgeable
Friendly, informative and efficient.
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Надежный клиент
8 years ago
Knowledgeable value for money
Prompt response to any queries and quick to get through to an agent.
Over the top with pre set items for visa’s etc which does not apply to your booking. I had an email with 9 or 10 attachments some...
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Надежный клиент
8 years ago
Knowledgeable, professional
Yes l would on both accounts.
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Надежный клиент
8 years ago
Very friendly and helpful and obliging .
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Надежный клиент
8 years ago
Friendly helpful knowledgeable staff
Helpful and knowledgeable staff it was first time I have booked a cruise
Would recommend ROL and would book with again if booking a Cruise
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.