Отзывы о Riviera Travel

Thank you for your 5* review. We are delighted to hear that you had such an interesting and well-organised holiday with us. It is wonderful to know that our tour manager and local guide helped make your experience so special, and that you enjoyed the accommodations and amenities provided.

Thank you so much for sharing such positive feedback about your time on board. We are delighted to hear that you enjoyed the wonderful scenery, excursions, and dining, and that the team provided such fantastic service throughout your holiday.

Thank you for sharing such positive feedback about your recent journey with us. We are delighted to hear that you enjoyed every aspect of the experience, from the onboard service and dining to the wonderful itinerary and weather.

Thank you for sharing your feedback with us regarding your recent holiday to Umbria, Perugia & Assisi. We are delighted to hear that you thoroughly enjoyed the itinerary and appreciated the support of our tour manager and coach driver. We always value hearing how we can enhance our guests' overall experience, and your suggestion regarding group dining early in the itinerary will be shared with the relevant teams for review and consideration.

Thank you for taking the time to share your feedback. We are delighted to hear that you found the yacht spotlessly clean, enjoyed the beautiful Croatian coastline, and found the swim stops, port visits and guided tours to be highlights of your holiday. It is also pleasing to know that the airport transfers were well organised and that you preferred starting and ending the trip in Trogir. We note your comments regarding the onboard dining. Whilst we are sorry that some of the meals did not fully meet your expectations, dining preferences can vary considerably from guest to guest, and we were pleased to read that you enjoyed the lunch salads and many other aspects of the holiday. We also note your observations regarding the walk in Sali. Our tour information is designed to help guests assess the suitability of a holiday before booking, and we encourage anyone with mobility concerns to discuss these with our Sales Team. Guests are, of course, welcome to sit out any excursion or activity they do not feel comfortable taking part in. Thank you again for your comments. We were pleased to read that you found the holiday very enjoyable overall and would recommend it to others. Your feedback has been shared with the relevant teams.

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed exploring the rich culture and stunning highlights of Andalusia, and that the balance of the itinerary and our guidance met your expectations.

Thank you for your review. We were very sorry to read of your disappointment following the curtailment of your cruise after the vessel made contact with the river bed. We fully appreciate how upsetting it must have been to have your holiday unexpectedly cut short. We note your comments regarding the refund offered and your view that it did not adequately reflect the impact the curtailment had on your overall holiday experience, particularly as a number of the included excursions were scheduled for the latter part of the itinerary. As the flights were provided, these were not taken into consideration when calculating the refund. Following the incident, a review was conducted by our Senior Management Team, who concluded their assessment in line with the refund offered. We were, however, sorry to note your dissatisfaction with the outcome of your discussions with ABTA and the claims process that followed.

Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed such a memorable holiday exploring Marrakesh and The Atlas Mountains, and that our team helped make your time with us so enjoyable. We very much hope to welcome you again in the future.