The only positive thing was the speed of notification of the cancellation
Дата покупки: 29/09/2026
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Подтверждено Feefo
1 month ago
No concerns
It all went so smoothly
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review!
We are delighted to hear that everything went so smoothly for you and that you had a wonderful experience with us.
Отзывы о товаре
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback about your recent tour of the Imperial Cities of Morocco. We are delighted to hear that you had such an excellent experience and enjoyed discovering all the sights with our knowledgeable team.
Thank you for sharing your feedback with us.
We are very pleased to know that your experience with our team met your expectations from the beginning to the end of your trip. We very hope to welcome you again in the near future.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing such positive feedback about your recent time with us on Lake Garda, Venice & Verona.
We are delighted to hear that you enjoyed a well-organised trip and appreciated the wonderful hospitality and guidance provided throughout.
Tour manager was perfect. Interacted with everyone in the group and was kind and caring. It was her first riviera tour but she had clearly prepared and was very knowledgeable about the area.
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your review.
We are delighted to hear that you had such an amazing trip. It is wonderful to know that your Tour Manager made such a positive impression, interacting with everyone in the group with kindness, care and enthusiasm.
We were particularly pleased to read your comments regarding her knowledge and preparation. Whilst this may have been her first Riviera tour, it is clear that her dedication and commitment helped to ensure you enjoyed a memorable holiday.
We will ensure your comments are shared with the relevant teams and with your Tour Manager.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your review.
We are delighted to hear that you enjoyed the hotel, excursions and the company of your fellow travellers. It is especially pleasing to know that your Tour Manager made such a positive contribution to your holiday and helped make the experience so memorable.
We note your comments regarding the hotel food. Whilst we are pleased to hear that you generally enjoyed the dining experience, we are sorry that some meals did not consistently meet the high standard you had anticipated.
Thank you again for your feedback. Your comments have been shared with the relevant teams.
Дата покупки: 29/09/2026
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Подтверждено Feefo
1 month ago
First Class
Great communication
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback with us.
We are thrilled to hear that you found our service and communication to be of such a high standard.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
We are very pleased to know that your recent holiday met your expectations and that everything went smoothly from start to finish.
Дата покупки: 01/10/2026
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Подтверждено Feefo
1 month ago
Good
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review !
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your review and for your continued loyalty to Riviera. We are delighted to hear that you have previously enjoyed four of our river cruises and have recommended us to friends.
We were, however, sorry to read that this particular Seine cruise did not meet your expectations. Whilst the weather at Arromanches and Giverny was unfortunately beyond our control, we appreciate how disappointing it must have been for two of the highlights of your holiday to be affected by heavy rain.
We also note your comments regarding the pace of the itinerary. Whilst the programme is designed to showcase as much of the region as possible, we appreciate that the number of excursions, early starts and coach transfers resulted in a busier experience than you would have preferred.
We further note your disappointment that much of the sailing took place overnight, limiting the opportunity to enjoy the riverside scenery during daylight hours.
Thank you again for your feedback. Your comments have been shared with the relevant teams for their consideration.
Good communication with Riviera. Answered all my questions promptly
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your positive experience with our communication and support. We are delighted to know that our team was able to assist you promptly and effectively.
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you enjoyed such a wonderful and well-organised holiday with us. Thank you for sharing your positive feedback about your recent tour, and we look forward to welcoming you back again soon.
Thank you for taking the time to leave such a positive rating.
We are delighted to know you had such an enjoyable experience with us and we hope to welcome you on another holiday in the near future.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your review.
We are pleased to hear that you found the tour informative and enjoyed the fascinating locations visited throughout your holiday. It is also wonderful to know that you enjoyed the scenery, that the safari proved to be a highlight of the trip, and that the hotels met your expectations.
We were, however, sorry to note your comments regarding the length of some of the coach journeys and the limited opportunities for stops away from service stations. We also understand your disappointment at being unable to visit Eswatini, particularly as this was a part of the itinerary you had been looking forward to. We appreciate that the alternative arrangements, including the extended coach travel, did not provide the experience you had anticipated.
Thank you again for your feedback. Your comments have been shared with the relevant teams.
Дата покупки: 05/10/2026
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Подтверждено Feefo
1 month ago
The dining experience in maritim Antonine hotel does not reach a 4* experience. Choice is limited and with the majority of food in a sauce. There was little of any of chef cooking. Cheese board was...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback.
We were sorry to read that the dining experience at the Maritim Antonine Hotel did not meet your expectations. We note your comments regarding the variety of dishes on offer, the presentation of the food, and the overall dining experience.
Whilst we appreciate that you did not feel the hotel reflected a four-star standard in this respect, hotel star ratings are based on a range of factors, including the facilities, amenities and services available, rather than solely on the dining experience. We also recognise that hotel standards and classifications can vary between countries.
Thank you again for your comments. Your feedback has been shared with the relevant teams for their consideration.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback with us.
We are delighted to hear that you had such a wonderful time exploring Malta and appreciated the seamless planning of your tour.
Дата покупки: 03/10/2026
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EL
Eleanor
Подтверждено Feefo
GBR
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
Отзывы о товаре
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review!
We are thrilled that you had such a fantastic experience exploring Portugal with us and appreciated the seamless organisation and expert guidance throughout your journey.
We very much hope to welcome you again in the near future.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.