Отзывы о Riviera Travel

Thank you for your review. We are sorry to hear of your concerns regarding coaches and guides not arriving as expected, and the overall organisation of the tour. To enable us to investigate these matters fully, please write to our Guest Relations team with details of the issues experienced. Upon receipt, we will conduct a thorough review and provide a response in line with ABTA guidelines, normally within 28 days.

Thank you for taking the time to share your review. We are pleased to hear that you found the holiday to be well organised and that it delivered on the expectations set out in the brochure. It is also wonderful to know that you enjoyed the food at the hotel. We were, however, sorry to note your comments regarding the condition of the rooms, particularly the bathrooms, which you felt would benefit from refurbishment. We also note your concerns regarding the standard of fire safety at the hotel, which you advise have been raised separately. The safety and wellbeing of our guests is paramount. As yet, we have not had sight of this correspondence. Should you wish to formally raise your concerns with our Guest Relations Team, they will investigate the matter and respond within 28 days, in line with ABTA guidelines.

We are delighted to hear that you enjoyed such a well-organised holiday and appreciated the support from our team, tour manager, and driver, along with the wonderful accommodation provided.

Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a well-organised holiday with such wonderful accommodation and guidance.

Thank you for sharing your feedback with us regarding your recent river cruise. We are delighted to hear that you enjoyed the wonderful excursions, dining, and the service provided by our team. At the same time, we acknowledge your disappointment regarding the accommodation change during your journey, and we appreciate your constructive comments as we continually strive to improve our guest experience.

We are delighted to hear that you had such a wonderful time on your Grand Tour of Kenya. It is fantastic to know that our team provided an exceptional experience and helped make your safari so memorable.

Thank you for sharing your wonderful feedback about your recent Egyptian adventure with us. We are delighted to hear that you thoroughly enjoyed the immersive exploration of history and culture, and that the breathtaking sights made the active schedule such a memorable experience. What beautiful photographs

We are delighted to hear that you enjoyed the Grand Tour of South Africa and appreciated the diverse sights and comfortable travel arrangements. Thank you for sharing such positive feedback with us.