Отзывы о Riviera Travel

Hello, Thank you for taking the time to share your feedback on The Seine Paris and Normandy River Cruise. We are delighted to hear that you enjoyed our staff, food, public areas, and the overall organisation of the cruise. We appreciate your kind words regarding the convenient coffee and tea facilities. We also acknowledge your comment about cabin size and will certainly take this into consideration. Kind regards, Riviera Travel

Thank you for taking the time to share your feedback. We are pleased to hear that, despite the changes to your itinerary, you were able to enjoy your holiday and appreciated the efforts of our onboard team to ensure guests continued to have a positive experience. We fully understand your disappointment at missing some of the planned highlights, including Budapest, the Hungarian scenery and the Nibelungen Valley. Unfortunately, the exceptionally low water levels experienced across parts of Europe affected river cruise operations for all operators sailing in the region, and itinerary changes were necessary to ensure the safety and comfort of our guests. We are glad that you enjoyed your extended time in Vienna and your visit to Schloss Hof, and we appreciate your understanding regarding the alternative arrangements that were offered. Thank you for travelling with Riviera Travel, and we hope to welcome you on board again in the future.

Hello, We are so glad to hear that you had a good trip with us on The Blue Danube River Cruise. We appreciate your feedback regarding the water levels and missing stops. Kind regards, Riviera Travel

Hello Clare, We are so sorry to hear that the Rhine Cruise could not go ahead as planned due to low water levels. It is disappointing when unforeseen circumstances impact travel plans, and we understand this must have been a frustrating experience. We are pleased to hear that the ship and staff were faultless, however, and we appreciate you sharing this positive feedback. Kind regards, Riviera Travel

Hello Roberta, We are delighted to hear that you enjoyed your Douro, Porto & Salamanca River Cruise and found the Douro Splendour to be spotlessly clean, with brilliant, friendly, polite, and efficient staff. It's wonderful that you appreciated the stunning scenery and excellent onboard food. We also note your feedback regarding the lounge size, the onboard entertainment, and the allocation of free time during excursions in extreme heat. Additionally, we have taken on board your comments about the timing of dinner service. We appreciate you taking the time to share your experience. Kind regards, Riviera Travel

Hello, We are so pleased to hear that you enjoyed your journey through Helsinki, Tallinn, and Riga, and that Darinka was such a professional and approachable tour guide. It's wonderful to know that the location and quality of the hotels met your expectations and that the local guides provided such knowledgeable city tours. We appreciate you sharing your feedback about the return flight information and are glad that Darinka was able to assist your group. Kind regards, Riviera Travel

Hello, We are delighted to hear that you enjoyed your River Cruise and felt it offered good value for money. It's wonderful to know you had no complaints at all. Kind regards, Riviera Travel

Hello, We are so pleased to hear that you had such a beautiful and relaxing time on your Douro, Porto & Salamanca River Cruise, and that you particularly enjoyed the excursions to Salamanca and Porto. It's wonderful that you found the scenery, food, and accommodation to be good, and we're glad you appreciated the onboard entertainment and cookery display. We appreciate you sharing your feedback regarding the passenger information about suggested tips. Kind regards, Riviera Travel