Previous booked holiday cancelled but had to phone to find out as 'bad news' had to be conveyed person to person. Felt I was put under pressure to book new holiday. Received further phone call and...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
We are so sorry that you had experienced difficulties with booking your recent holiday with Ramblers Worldwide Holidays. Please rest assure that it is certainly not our policy to ever pressure anyone in to booking a new holiday with us and in fact, we only try our very best to find alternative solutions in such rare situations. We wish you only happy and memorable experiences with us always and once again we apologise for any inconvenience you had been caused.
Kind regards
Darren Fields
Sales Development Manager
I have filled in a comment form already. The Orkney holiday was excellent but Ramblers is very variable as far as I am concerned, I have travelled with you for years , seen lovely places and made...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your thoughts. I'm pleased to hear you enjoyed Orkney, I love it there.
I note your comments re group sizes. We are aware this is an issue for clients and have recently introduced stricter controls on group sizes so hopefully this will cease to be an issue for you. More and more we are switching to providing GPS traces for leaders and all leaders have a one to one briefing before leading. Alas we can not control the situation were the leader breaks a leg just before traveling and somebody has to take over at short notice but I hope we are addressing your concerns here.
Thank you again for your feedback.
David Kay
Product Manager
Thanks for your comment - we have actually looked at the possibility of introducing a door to door service on several occasions in recent years. Unfortunately, with holiday participants coming from all over the country, the cost of this service would seem to be prohibitive. We will keep this under review though for the future.
Angus Russell
Planning Manager
Once one has selected a holiday (quite difficult) the booking process is straightforward.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Despite your difficulty in choosing your holiday, you have however made a good choice. Having just spent a week at the Hotel Mary in Vico Equense I can assure you that the location, staff and food at the hotel are great and you should enjoy a particularly varied walking and sightseeing programme. There's more to do than you have days to do it; you're in for a great holiday. Watch out for the hotel's own home made limoncello - if NASA ever decides to go back to the moon, this is a particularly tasty rocket fuel.
Angus Russell
Planning Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.