Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о PharmXtra

CH

Christina

Подтверждено Feefo

3 years ago

Что Christina сказал(-а) о PharmXtra:

Shame about the delivery service...

I think the service from EU Meds themselves is great however, they have just started using Evri as a delivery service rather than Royal Mail which is annoying because they are AWFUL... The delivery...

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Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

1

Надежный клиент

Подтверждено Feefo

3 years ago

Not turned up

I would love to review my experience but nothing has arrived….again Usually turns up in the end or they give you a refund. Hoping this one turns up

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

1

KA

karen

Подтверждено Feefo

3 years ago

Что karen сказал(-а) о PharmXtra:

Please make note of Postal Strikes in UK

I am still waiting for my order from 23rd November had to re-order Sun 27th November that arrived yesterday 2nd Dec You are a business you should have noticed the postal strikes in the UK Not good...

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Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

0

MI

Michelle

Подтверждено Feefo

3 years ago

Что Michelle сказал(-а) о PharmXtra:

Good communication throughout

Kept updated and arrive on time.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

PA

Paul

Подтверждено Feefo

3 years ago

Что Paul сказал(-а) о PharmXtra:

Avoid if you have an alternative place to go

Super slow shipping, genuinely takes 10 days + to arrive and rheyvtake ages to dispatch it. Completely inefficient and unfortunately they're one of the only options, because an efficient pharmacy...

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Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

0

AN

Anna

Подтверждено Feefo

3 years ago

Что Anna сказал(-а) о PharmXtra:

Courrier didn’t deliver

I still have not received my prescription. The courrier said they had tried to deliver 3 times which is a blatant lie. Now I don’t know where the package is.

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

0

EL

ELLEN

Подтверждено Feefo

3 years ago

Что ELLEN сказал(-а) о PharmXtra:

Fantastic service, easy to order and they came very fast

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

BE

Benjamin

Подтверждено Feefo

3 years ago

Что Benjamin сказал(-а) о PharmXtra:

Delayed. Bad customer service. Far too short and sharp.

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

0

MA

Maria

Подтверждено Feefo

3 years ago

Что Maria сказал(-а) о PharmXtra:

Ordered and arrived within 1 week. Brilliant service

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

PA

Patricia

Подтверждено Feefo

Colne

3 years ago

Что Patricia сказал(-а) о PharmXtra:

Evri parcel service keeps telling me its on the way but no delivery as yet.

Very helpful overall but its been 7 days and no sign of my parcel.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 4 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0