Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о PharmXtra

WA

Wayne

Подтверждено Feefo

3 years ago

Что Wayne сказал(-а) о PharmXtra:

Fast reliable service

Good service , fast considering Royal Mail strikes

0

DA

David

Подтверждено Feefo

3 years ago

Что David сказал(-а) о PharmXtra:

Disaster-beware

After eight weeks of waiting and two cancelled orders I am still awaiting delivery of my third order

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

DA

David

3 years ago

Having contacted support they are most unhelpful and not interested. Especially after I spoke to Royal Mail who accepted that the package was again lost, which your support did not do. Very frustrating why don't you use a better form of delivery like special delivery or guarantee delivery.

DA

David

3 years ago

There is still no news, I wonder if the Soiza's would put up with this

DA

David

3 years ago

I have today issued court proceedings for non delivery

8

Надежный клиент

Подтверждено Feefo

3 years ago

Easy to use

Been long waits on deliveries and cancelled items recently. To be fair to EU some of this won’t be down to them but it is frustrating. Overall it’s a very good service to use.

Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review and bring the issue to our attention. We apologise on behalf of the couriers for the delays, unfortunately it is out of our hands and we do provide feedback to them as much as we can to ensure they provide the best services for us. Kind regards EU Meds

0

GO

Gordon

Подтверждено Feefo

3 years ago

Что Gordon сказал(-а) о PharmXtra:

Couriers

7 days after the medicine was shipped, it still shows:Waiting for it" by EVRI... EU Meds seem good, but their couriers are letting them down

Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review and bring the issue to our attention. We apologise on behalf of the couriers for the delays, unfortunately it is out of our hands and we do provide feedback to them as much as we can to ensure they provide the best services for us. Kind regards EU Meds

1

LE

lesley

Подтверждено Feefo

3 years ago

Что lesley сказал(-а) о PharmXtra:

Excellent and professional thank you

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Надежный клиент

Подтверждено Feefo

3 years ago

Getting better…

I currently have 2 orders marked as ‘completed’ But haven’t received them to date. However, I would buy from them again as they usually turn up eventually. Availability can be patchy too.

1

JO

john

Подтверждено Feefo

3 years ago

Что john сказал(-а) о PharmXtra:

Matthews

Service fantastic and prompt I've only given 3 stars this time as I've been waiting over 9 days for my most recent order

Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review and bring the issue to our attention. We apologise on behalf of the couriers for the delays, unfortunately it is out of our hands and we do provide feedback to them as much as we can to ensure they provide the best services for us. Kind regards EU Meds

0

LY

Lynda

Подтверждено Feefo

3 years ago

Что Lynda сказал(-а) о PharmXtra:

What has gone wrong with EU meds

They used to be so reliable but now it’s terrible on delivery service, on one occasion it took 4 wks so it had to be cancelled, another time it took 5 days. I’m waiting now as a matter of fact which...

читать еще

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

1

Надежный клиент

Подтверждено Feefo

3 years ago

Excellent!

Due to the custom issue, I was able to cancel that order and was issued refund promptly. I then placed another order which I received within days as usual. Customer service was really good throughout.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Надежный клиент

Подтверждено Feefo

3 years ago

Great service and product delivered as advertised.

Great service and product delivered as advertised. Shipping was prompt.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0