Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о PharmXtra

Просмотр всех 7,197 отзывов

Graham

Подтверждено Feefo

3 years ago

Что Graham сказал(-а) о PharmXtra:

The delivery firm have had my order for 2 days and I still haven't received it.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Robert

Подтверждено Feefo

3 years ago

Что Robert сказал(-а) о PharmXtra:

excellent will shop there again

happy with communications they did have a few hiccups in October and the strikes dont help but hopefully things getting back to normal usually brilliant to buy from excellent customer service,...

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Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 4 star rating! Thanks for choosing EU Meds and also sharing your experience with us! You are a valued customer. Kind Regards, EU Meds.

Angela

Подтверждено Feefo

3 years ago

Что Angela сказал(-а) о PharmXtra:

Excellent service

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Lisa

Подтверждено Feefo

3 years ago

Что Lisa сказал(-а) о PharmXtra:

Great online chemist!!

Always great service delivery etc. keeps you up to date well and quick replies if you have any issues

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Steven

Подтверждено Feefo

3 years ago

Что Steven сказал(-а) о PharmXtra:

Your Order Will Arrive

Great service and prompt replies from customer service. Had a slight problem with my order but they were quick to apologise and rectify the issue and gave me a money off voucher for my next order. ...

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Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds and also sharing your experience with us. You are a valued customer. Kind Regards, EU Meds.

Cara

Подтверждено Feefo

3 years ago

Что Cara сказал(-а) о PharmXtra:

still hasn't arrived

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

Надежный клиент

Подтверждено Feefo

3 years ago

Please don’t use Evri

The delivery times are so much longer than advertised. Whilst my orders have always usually turned up the last one was sent with Evri who are the worst parcel company available and they marked my...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a review and bringing this to our attention regarding the courier. I have looked into this for you and can see the customer service representative has raised and investigation with the courier about the parcel. One they come back to us then we will update you accordingly. Apologise for the delay and also the inconvenience on behalf of the courier. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Надежный клиент

3 years ago

Deducted another star because customer services told me to wait 72hrs and after that said wait another 72hrs. It’s now been over 2 weeks since I placed the order. Evri clearly have lost the parcel yet no refund or replacement is being offered. After being a loyal customer for many orders it’s very disappointing how this is being dealt with. Please make this right

Надежный клиент

3 years ago

Received a refund for lost order. Though last two orders went missing i've been refunded both times and my other orders have been delivered so i will up the rating to reflect this. I've placed a third order and i hope this one doesn't go missing!

Надежный клиент

Подтверждено Feefo

3 years ago

Excellent service fast and efficient

I have purchased items a few times and always had excellent service. From order to delivery . The quality of products are good I cannot fault them in any way

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

Brilliant service

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

Thorough and quick

The medical assessment was very thorough and the transaction very quick and efficient.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

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Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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