Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Petcover Australia

Просмотр всех 2,303 отзывов

Надежный клиент

Подтверждено Feefo

10 years ago

Great informative service

Very helpful, able to do it all over the phone, fitted into my busy schedule. I would recommend them to other pet owners

Petplan Australia

Petcover Australia

10 years ago

Hi Lahra

Thank you very much for your excellent feedback. We are very glad we could be of assistance :)
Have a great week.

- The Petplan Team

Дата покупки: 11/06/2016

Надежный клиент

Подтверждено Feefo

10 years ago

I found their service appalling - I had called almost a year ago to transfer the policy over from my ex husbands to my name. they advised it was done, and changed the payment to come out of a...

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Petplan Australia

Petcover Australia

10 years ago

Hi Rania

Thank you for your feedback. I will pass this on and investigate this further for you.

Kind Regards

-The Petplan Team

Дата покупки: 09/06/2016

Lisa

Подтверждено Feefo

10 years ago

Что Lisa сказал(-а) о Petcover Australia:

Very Helpful on all occasions , when I enquired about our new policy.

The People who served me over the telephone on a few occasions , were very helpful and clear with my policy options. I have had dog insurance with Pet Plan, and have claimed . Couldn't have been...

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Petplan Australia

Petcover Australia

10 years ago

Hi Lisa

Thank you for your excellent feedback. I will pass this on to both the Sales & Claims Departments :)

Have a great week.

- The Petplan Team

Дата покупки: 09/06/2016

Jan

Подтверждено Feefo

10 years ago

Что Jan сказал(-а) о Petcover Australia:

I have recommended my friends to use pet plan for their pet insurance all done by email it was very easy price is a little expensive but I guess you get what you pay for

Petplan Australia

Petcover Australia

10 years ago

Hi Jan & Monty

Thank you very much for your feedback! We are glad you are happy with our service.
Have a great week!

- The Petplan Team

Дата покупки: 09/06/2016

Надежный клиент

Подтверждено Feefo

10 years ago

Spoke to Poppy and told her I wanted to extend my free 6 was insurance and she told me she would send all paperwork through to me before free policy expired...expiry date came and passed and heard...

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Petplan Australia

Petcover Australia

10 years ago

Hi Angela

Thank you for your feedback. I will pass this onto the Sales Department to investigate this further for you.

Kind Regards

- The Petplan Team

Дата покупки: 08/06/2016

Joan

Подтверждено Feefo

Helena Valley western Australia

10 years ago

Что Joan сказал(-а) о Petcover Australia:

Petplan efficiency

Very pleased with the prompt and efficient service received from Petplan when dealing with a claim that we lodged. Their phone staff were also very helpful in dealing with our enquiries during the...

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Petplan Australia

Petcover Australia

10 years ago

Hi Joan

Thank you very much for your feedback! We are very glad you found our service and clams process efficient!
I will pass this onto both the Sales and Claims Teams!

Kind Regards

-The Petplan Team

Дата покупки: 07/06/2016

Надежный клиент

Подтверждено Feefo

10 years ago

No claims made

Changing policy payment was easy. No claims made yet.

Petplan Australia

Petcover Australia

10 years ago

Hi Valerie

Thank you very much for your feedback. We are glad your are happy with our service thus far :)

Have a great day.

Kind Regards

- The Petplan Team

Дата покупки: 07/06/2016

Debby

Подтверждено Feefo

Carrum downs

10 years ago

Что Debby сказал(-а) о Petcover Australia:

Pet insurance made easy

Staff friendly and helpful. Very happy with the service I received. Thankyou

Petplan Australia

Petcover Australia

10 years ago

Hi Debby

Thank you very much for your feedback :)

I shall pass this onto the Sales Team!

Kind Regards

- The Petplan Team

Дата покупки: 07/06/2016

Roma

Подтверждено Feefo

Canberra

10 years ago

Что Roma сказал(-а) о Petcover Australia:

My claim went through quite quickly

Petplan Australia

Petcover Australia

10 years ago

Hi Roma

Thank you very much for your feedback! I will pass this onto the claims department :)
Have a great day!

Kind Regards

- The Petplan Team

Дата покупки: 06/06/2016

Anthea

Подтверждено Feefo

Melbs

10 years ago

Что Anthea сказал(-а) о Petcover Australia:

Happy to keep with them

I have used petplan for years and even though they are the most $$$ I still believe they are the least dodgy!

Petplan Australia

Petcover Australia

10 years ago

Hi Anthea

Thank you very much for your feedback. We are glad you are enjoying our service :)

Kind Regards

-The Petplan Team

Дата покупки: 06/06/2016

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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