I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...
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Sophie
Headwater
9 months ago
Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team.
Sophie
Customer Relations Executive
0
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JJ
JOANNE JACKSON
Подтверждено Feefo
GBR
9 months ago
Что JOANNE JACKSON сказал(-а) о Headwater:
Timely, Responsive and informative service from the lovely headwater team
The service was excellent as always and my emails were responded to promptly with the information I required.
Nothing appears to be too much trouble for the staff at Headwater
Sophie
Headwater
9 months ago
Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact.
Sophie
Customer Relations Executive
0
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MK
MARK PITCAIRN KNOWLES
Подтверждено Feefo
GBR
9 months ago
Что MARK PITCAIRN KNOWLES сказал(-а) о Headwater:
Efficient, knowledgeable and friendly
Sophie
Headwater
9 months ago
Thank you for your kind words regarding your booking experience.
Sophie
Customer Relations Executive
0
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Надежный клиент
Подтверждено Feefo
9 months ago
Great service
Very helpful, clear information.
Sophie
Headwater
9 months ago
Thank you for taking the time to leave such a kind review.
Sophie
Customer Relations Executive
0
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IW
IAN W
Подтверждено Feefo
GBR
9 months ago
Что IAN W сказал(-а) о Headwater:
Positive booking experience
Professional and supportive
Sophie
Headwater
9 months ago
Thank you for your positive review.
Sophie
Customer Relations Executive
0
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DD
DIANNE DAWSON
Подтверждено Feefo
GBR
9 months ago
Что DIANNE DAWSON сказал(-а) о Headwater:
Professional and reassuring
Helen was very friendly and was able to answer all my questions.
Sophie
Headwater
9 months ago
Thank you for your kind words, Helen will be delighted to hear them.
Sophie
Customer Relations Executive
0
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GE
GEOFF
Подтверждено Feefo
GBR
9 months ago
Что GEOFF сказал(-а) о Headwater:
Helpful Service
Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.
Sophie
Headwater
9 months ago
Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along.
Sophie
Customer Relations Executive
0
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WP
WILLIAM PHILLIPS
Подтверждено Feefo
GBR
9 months ago
Что WILLIAM PHILLIPS сказал(-а) о Headwater:
Very efficient and pleasant. A good experience.
Sophie
Headwater
9 months ago
Thank you for taking the time to leave such a positive review.
Sophie
Customer Relations Executive
0
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Надежный клиент
Подтверждено Feefo
9 months ago
Pleasant, responsive helpful service
The service is courteous, responsive and very helpful in the planning of our trip. We are excited to enjoy the holiday, which is quite soon!
Sophie
Headwater
9 months ago
Thank you for taking the time to leave such a kind and positive review. We look forward to welcoming you on your Headwater trip soon.
Sophie
Customer Relations Executive
0
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Надежный клиент
Подтверждено Feefo
9 months ago
Friendly and helpful advice given at initial booking stage
Sophie
Headwater
9 months ago
Thank you for your kind review regarding our booking service, we look forward to welcoming you on your Headwater trip.
Sophie
Customer Relations Executive
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!