Отзывы о ExoticDirect

Hi there, We are sorry to hear that there has been a delay with your claim. A handler has been in touch today to discuss this with you and a message was left. We will attempt you again this afternoon but if you would like to contact us in the meantime our telephone number is 0345 982 5505. Thank you, The Exotic Direct Claims team.

Hi there, Thank you so much for taking the time to leave your 5 star review. It is great to see your comments and to hear that you found our claims process hassle free. We hope you have a lovely day, The Exotic Direct Claims Team.

Hello, Thank you for taking the time to rate us 5*s. We are happy to hear that the proposal form was straight forward to complete. Please get in touch if you have any questions. Kind regards, The Exotic Direct Team.

Hello Mohammad, Thank you so much for rating us 5*s. We are delighted to hear that you found the staff member to be professional and patient. We also hope that you never have to use the insurance and that your African Grey remains in good health! Kind regards, The Exotic Direct Team.

Hi there, Thank you for your positive review and also for your feedback. We are sorry to hear it took a long time to settle your claim, our claims handling time is a little slower at present and we are working very hard to get back to our usual level of service. Please do give us a call on 0345 982 5505 if you would like to discuss this further. The Exotic Direct Claims Team.

Hello Emma, Thank you so much for taking the time to rate us 5*s. We really appreciate the feedback and are very happy to hear that you found the process to be easy, helpful and received the information you required. Kind regards, The Exotic Direct Team.

Hello Gill, Thank you so much for rating us 5*s. We really appreciate your kind words and are glad to hear you found the staff to be friendly and helpful when providing the service. Kind regards, The Exotic Direct Team.

Hi there, Thank you for your feedback. We have attempted to call to discuss the issue but we have unfortunately not been able to contact you. We will send an email regarding the above, but if in the meantime you wish to contact us please do call on 0345 982 5505 or email enquires@exoticdirect.co.uk.

Dear Mark, We are sorry to hear that you are unhappy with your recent claims experience. If you would like to discuss this in further detail or raise a complaint please contact us on 0345 982 5505. Kind Regards, The Exotic Direct Claims team.

Hi Mark, Thank you for your feedback, our claims handling time is slower at present and we are working very to hard to get back to our usual level of service. We are sorry again regrading the delay, please do get in touch with us directly if you would like to discuss this further. The Exotic Direct Claims Team.

Hello, Thank you so much for rating us 5*s. Very happy to hear that you found the staff and experience to be professional especially during these tough times. Kind regards, The Exotic Direct Team.