The best pet insurance, highly recommended. I have two animals insured and never had an issue with the clams.
Alec
ExoticDirect
5 years ago
Hi Karmen, Thank you for giving us this positive review and also for adding such nice comments. It's great to know that we've been able to provide cover for your two animals and were able to help when you need to claim. The whole team was really pleased to read that you feel able to recommend us to others - thank you!Should you ever have any questions about your policy, please do get in touch and we'll be very happy to help you any way we can.Best regards,The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Reasonable price
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review. We're pleased that you found the price of our pet insurance cover to be reasonable. If you ever have any questions about your pet insurance policy, then please do get in touch and we'll be very happy to assist you. Best regards,The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Efficient and friendly. You feel valued as a customer, and so does your pet!
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review and also for adding such nice comments.
It great to know you found us to be both efficient and friendly - and you (and your pet) really are valued as customers. So if you ever have any questions about your policy, or need to make a claim, please do get in touch and we'll be very happy to help you.
Best regards,
The Exotic Direct Pet Insurance Team
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MA
Miss Michelle Andrew
Подтверждено Feefo
Scarborough
5 years ago
Что Miss Michelle Andrew сказал(-а) о ExoticDirect:
Sorted with no issues
Everything was smooth and sorted, once they had all the info, with no issues. We are still with exotic direct for misty.
Alec
ExoticDirect
5 years ago
Hi
Michelle,
Thank you for giving us this positive review and also for taking the time to add such nice comments.
It's great to know that everything went smoothly and without issues. Should you ever need our help with anything else, or have any questions about your policy, then please do get in touch and we'll be very happy to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (1)
It is amazing that my pet is instantly covered and it is renewed annually. I now don’t need to worry as I have you to hold my back if things go wrong. I know kaneki is in safe hands.
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review and also for taking the time to add such nice comments.
We're really pleased that you were able to get the immediate cover you wanted for Kaneki and that the annual renewal is useful. Hopefully your pet will always be happy and healthy - but if you do ever need our help (either to make a claim, or just to ask questions about your policy) please do get in touch and we'll be very happy to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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MW
Mrs Natalie Watts
Подтверждено Feefo
5 years ago
Что Mrs Natalie Watts сказал(-а) о ExoticDirect:
Quick and easy recommended
Alec
ExoticDirect
5 years ago
Hi Natalie,Thank you for giving us this positive review and also for taking the time to add such nice comments.It's great to know you found everything to be quick and easy - and it means a lot that you'd be happy to recommend us to others.Should you ever have any questions about your policy, please do get in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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MW
Mrs Lynn Wellstead
Подтверждено Feefo
5 years ago
Что Mrs Lynn Wellstead сказал(-а) о ExoticDirect:
Received a letter/email about renewal an was done very easily, thank you.
Alec
ExoticDirect
5 years ago
Hi
Lynn,
Thank you for giving us this positive review and also for taking the time to add such nice comments.
We're pleased to read that you found your renewal was very easy. Should you ever have any questions about your policy, please do get in touch and we'll be very happy to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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MF
Mrs Bliss Finch
Подтверждено Feefo
5 years ago
Что Mrs Bliss Finch сказал(-а) о ExoticDirect:
Well knownpet unsurer
Been using for years luckily not.had to claim as yet.
Alec
ExoticDirect
5 years ago
Hi Bliss,Thank you for giving us this positive review and also for taking the time to add such nice comments.It's great to know that you're happy with everything and that your pets have always been in good health. Should you ever have any questions about your policy, or need to make a claim, please do get in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Fast, easy, and really good price
Nathan
ExoticDirect
5 years ago
Hello,
That you for rating us 5*s!
We are happy to hear you found the service to be quick and easy as well as good value.
Kind regards,
The Exotic Direct Team.
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Надежный клиент
Подтверждено Feefo
5 years ago
Would recommend and use again. Insurance documents arrived in plenty of time with reminder of renewal date. Payment by telephone efficiently done.
Nathan
ExoticDirect
5 years ago
Hello,
Thank you for the 5* Review.
We really appreciate the time you have taken to write the review.
Thank you for also renewing with us!
Kind regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.