Что Mr Andrew Gregory-Campbell сказал(-а) о ExoticDirect:
It was easy to set up cover for Chewwie my bearded dragon and also straight forward.i now have piece of mind that incase i require assistance it will be easy.
Alec
ExoticDirect
5 years ago
Hi Andrew, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that your new cover for Chewwie was easy to set up and also that it gives you peace of mind that we're help to help if you ever need assistance. If you ever have any questions about your new policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Excellent - can recommend.
Customer service friendly, helpful, efficient, knowledgeable and reliable on each telephone call experience to date for both a claim and annual renewal. Minimum paperwork, immediately able to handle...
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Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that each time you've needed to contact us, you've found our team to be friendly, helpful, efficient, knowledgeable and reliable. It's also really good to hear that your paperwork and emails were always processed quickly. That you feel able to recommend us to others is a huge compliment - Thank you! Should you ever have any questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
No comments
Alec
ExoticDirect
5 years ago
Thank you for your feedback. If you ever have any questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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ML
Mrs Peggy Lane
Подтверждено Feefo
5 years ago
Что Mrs Peggy Lane сказал(-а) о ExoticDirect:
Helpful friendly and reassuring staff
Helpful friendly member of staff who reassured me when asked about my pet sherbert during the Covid problem
Alec
ExoticDirect
5 years ago
Hi Peggy, Thank you for giving us this positive review and also for taking the time to add such nice comments about the staff member you spoke to recently. It's great to know that when you called in, it was a friendly conversation and that we were able to offer you the reassurance you needed in respect of Sherbert's check ups during this Covid problem.Should you ever have any further questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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MH
Mr Darrell Harrop
Подтверждено Feefo
Rotherham
5 years ago
Что Mr Darrell Harrop сказал(-а) о ExoticDirect:
Peace of mind both for us and Peanut 🥜 the parrot 🐦
Easy renewal no complicated forms and pleased to see renewal cost come down.
Alec
ExoticDirect
5 years ago
Hi Darrell,
Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that having this pet insurance policy gives you (and Peanut the parrot) peace of mind. We were pleased to read that you are happy with the way your latest renewal has been processed and also the price we could offer you.Should you ever have any questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards,
The Exotic Direct Pet Insurance Team
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MO
Mr Gavin Owen
Подтверждено Feefo
5 years ago
Что Mr Gavin Owen сказал(-а) о ExoticDirect:
Awesome
Always a great service, organised and no hassles
Alec
ExoticDirect
5 years ago
Hi Gavin, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you're happy with your latest renewal and also the service we're providing you with. Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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MD
Miss Shareen Deaves
Подтверждено Feefo
5 years ago
Что Miss Shareen Deaves сказал(-а) о ExoticDirect:
Would recommend them there are very good I got my two dragons with these and they have been great x
Alec
ExoticDirect
5 years ago
Hi Shareen, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that your happy with everything and also that you feel able to recommend us to others - that's a huge compliment! Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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Надежный клиент
Подтверждено Feefo
5 years ago
Easy and simple to understand quote
Easy simple and informative quote
Friendly telephone person giving great information
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review and also for taking the time to add comments about your recent experience of requesting a quote from us and also when you spoke to a member of our team.
It's great to know that
you were happy with the information shown on your quote and also that when you spoke to us on the phone it was a friendly, informative conversation.
Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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MV
Mr David Vickers
Подтверждено Feefo
Preston
5 years ago
Что Mr David Vickers сказал(-а) о ExoticDirect:
Looked online, the received a quote, bought the insurance and wishing 5 mins I had all the relevant documents!! Fantastic service
Alec
ExoticDirect
5 years ago
Hi David, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you were able to find and also buy the pet insurance cover you wanted both quickly and easily through our website. Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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MI
Mr Gordon Ireland
Подтверждено Feefo
Portaferry
5 years ago
Что Mr Gordon Ireland сказал(-а) о ExoticDirect:
Great company - easy to deal with
I found Exotic Direct very helpful and easy to deal with
Alec
ExoticDirect
5 years ago
Hi Gordon, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you've found us easy to deal with and also that our team have all be helpful.Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.