Что Ms Claire Macdonald сказал(-а) о ExoticDirect:
Highly recommended
Easy to apply and fantastic rates.
Alec
ExoticDirect
5 years ago
Than you for giving us this positive review. It's great to know that you found it easy to apply for the pet insurance cover that you wanted and also that you are happy with our rates. That you feel able to recommend us to others is a real compliment - thank you!If you ever have any questions about your policy, or if we can help in any other way, please do get in touch and we'll do our very best to assist you. Best regards,The Exotic Direct Pet Insurance Team
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Mr Darren Myles-Wright
Подтверждено Feefo
5 years ago
Что Mr Darren Myles-Wright сказал(-а) о ExoticDirect:
Easy to apply for
Easy to apply for but the proof is in the claiming so five stars for the application procedure. I am unable to comment on anything else.
Alec
ExoticDirect
5 years ago
Hi Darren, Thank you for giving us this positive review. It's great to know that you found it easy to apply for and set up the pet insurance cover you wanted. We hope that your pet is always healthy - but if you do ever find that you do need to make a claim, please do get in touch our dedicated claims team will be very happy to help you in ever way that we can. Our team will work hard to make the process of making a claim as straightforward and stress-free as is possible - and we hope that we'll be able to retain our five star rating from you. If you need us for anything at all to do with your policy, please do get in touch and we'll be very happy to help.Best regards,The Exotic Direct Pet Insurance Team
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Mrs Lena Golovanova
Подтверждено Feefo
5 years ago
Что Mrs Lena Golovanova сказал(-а) о ExoticDirect:
Very helpful, clear and fast communication!
Nathan
ExoticDirect
5 years ago
Hello Lena,
Thank you so much for rating us 5*s!
We really appreciate the feedback!
Kind regards,
The Exotic Direct Team
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NY
N Yousaf
Подтверждено Feefo
5 years ago
Что N Yousaf сказал(-а) о ExoticDirect:
Absolutely top class service
My insurance claim was processed within 5 calendar days. Extremely impressive customer service was provided by Alice. Very highly recommended!! I couldn’t ask for a better service.
Hayley
ExoticDirect
5 years ago
Hi Numan,
Thank you so much for taking the time to leave your positive review and for your comments regarding our service.
We have passed your kind words on to Alice in the claims team.
We hope you have a lovely day,
The Exotic Direct Claims Team.
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MM
Mr Albert Mottershead
Подтверждено Feefo
Blackpool
5 years ago
Что Mr Albert Mottershead сказал(-а) о ExoticDirect:
Peace of mind for the safety of your pet when it gets sick no need to worry about taking your pet to the vets which can be an expensive trip
Nathan
ExoticDirect
5 years ago
Hello Albert,
Thank you so much for rating us 5*s!
We really appreciate the feedback and are very happy to hear that we have given you peace of mind!
Kind regards,
The Exotic Direct Team.
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Надежный клиент
Подтверждено Feefo
5 years ago
Reasonable price
Nathan
ExoticDirect
5 years ago
Hello,
Thank you for your 4* Review.
We are happy to hear that you found the price to be reasonable!
Kind regards,
The Exotic Direct Team.
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Mr Roger Lindsell
Подтверждено Feefo
5 years ago
Что Mr Roger Lindsell сказал(-а) о ExoticDirect:
Always pleased with my pet insurance from Exotic direct
Very fair pet insurance for exotic animals reasonably priced and prompt service and nice people to talk to it’s an all round feelgood factor in an age when vet fees are extraordinarily high
Nathan
ExoticDirect
5 years ago
Hello Roger,
Thank you so much for rating us 5*s.
We are very happy to hear that you are pleased with your insurance and that the service is of reasonable price and prompt.
Lovely to hear that we are nice to speak with as well! :)
Kind regards,
The Exotic Direct Team.
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Mr Peter Eshelby
Подтверждено Feefo
5 years ago
Что Mr Peter Eshelby сказал(-а) о ExoticDirect:
So simple
The entire process from start to finish took 10 minutes. Just a few simple questions, then pay, that's it complete.
Nathan
ExoticDirect
5 years ago
Hello Peter,
Thank you so much for rating us 5*s.
We really appreciate the feedback, Very happy to hear that you found the process to be quick and simple.
Kind regards,
The Exotic Direct Team.
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Надежный клиент
Подтверждено Feefo
5 years ago
Excellent service, would definitely recommend.
I was named on a friends policy. When I had to deal with a claim on my friends behalf Exotic Direct were very supportive and made the process easy. All the staff I spoke to were friendly and helpful.
Hayley
ExoticDirect
5 years ago
Hi there,
Thank you so much for taking the time to leave your positive review and for your comments regarding our service.
We have passed this on to the claims team for you.
We hope you have a great day,
The Exotic Direct Team.
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MG
Mr Les O'gorman
Подтверждено Feefo
Letchworth Garden City
5 years ago
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (1)
Что Mr Les O'gorman сказал(-а) о ExoticDirect:
Jeff's Insurance
Very easy to use the website and competitive quote for my African Grey Parrott, Jeff
Nathan
ExoticDirect
5 years ago
Hello Les,
Thank you so much for rating us 5*s.
We appreciate the time taken to leave a review and are very happy to hear you managed to find a product that was competitive!
Also, what a great photo!
Kind regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.