Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ExoticDirect

Просмотр всех 1,993 отзывов

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о ExoticDirect:

No need to improve

Great that it is automatic renewal and no paperwork to fill out.

Martin

ExoticDirect

8 years ago

Many thanks for your positive comments and taking the time to post a review.

Best wishes,

The Exotic Direct Team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о ExoticDirect:

Excellent service

Great service and helpful staff

Martin

ExoticDirect

8 years ago

Hi,

Many thanks for your positive comments and for taking the time to post your review.

Best wishes,

The Exotic Direct Team

Надежный клиент

8 years ago

Excellent service

Speedy claim, very easy to claim.

Martin

ExoticDirect

8 years ago

Hi,

Many thanks for your positive comments and for taking the time to post your review.

best wishes,

The Exotic Direct Team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о ExoticDirect:

Easy to renew as it's automatic unless you choose to stop. Clear information received by email. Excellent.

Sarah

ExoticDirect

8 years ago

Hi Jann

Thank you so much for your positive comments and taking the time to leave us your review.

Its great to hear that you found our renewal system so efficient and easy.

Kind Regards

The Exotic Direct Team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о ExoticDirect:

Excellent

Sarah

ExoticDirect

8 years ago

Hi Helen - Louise

Thank you for taking the time to leave us your review.

Its great to hear you found our service so pleasing.

Kind Regards

Exotic Direct Team

Trusted Customer

Nottingham

8 years ago

Что Trusted Customer сказал(-а) о ExoticDirect:

You’ve always been polite. Plus you include, our pet, They are an entity and not a ‘thing’. She’s asleep in her ‘tent’ at the moment.

Sarah

ExoticDirect

8 years ago

Hi Leonard,

Thank you so much for your kind review,

We are happy to hear that you and your pet are happy with our service!

Thank you for taking the time to leave your review,

Kind Regards

The Exotic Direct Team.

Trusted Customer

8 years ago

Загруженные мультимедийные материалы

Посмотреть все мультимедийные материалы (1)

Что Trusted Customer сказал(-а) о ExoticDirect:

You can't

Very easy to renew and price very competitive

Sarah

ExoticDirect

8 years ago

Dear Sandra,

Thank you for taking the time to leave your review,

We are very pleased to hear that you are happy with your renewal and found the process easy.

Kind Regards,

The Exotic Direct Team

Надежный клиент

8 years ago

I would recommend exotic direct as everthing is easy to fill in and clear of payments and what is covered.

Sarah

ExoticDirect

8 years ago

Hi there,

Thank you very much for taking the time to leave your review.

We are so pleased to hear that you found our process clear and easy to follow.

Kind Regards,

The Exotic Direct Team

Trusted Customer

8 years ago

Загруженные мультимедийные материалы

Посмотреть все мультимедийные материалы (1)

Что Trusted Customer сказал(-а) о ExoticDirect:

i have insured my parrot (tuco) for a few years now with exotic direct and the service has been top drawer, they always give you plenty of time reminder when your policy is near its end, so thank you...

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Alec

ExoticDirect

8 years ago

Hi Edward,

That's a great photo of Tuco - thank you for sharing it with us.

We also really appreciate you taking the time to write such a positive review about the service we've been able to provide you with over the last few years. It was also great to read that you're happy with the way we notify you of your renewals.

If we can be of any further assistance, please do let us know.

Kindest regards,

The Exotic Direct Pet Insurance Team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о ExoticDirect:

Good service and my parrot says he would not be without it makes him feel safe

Sarah

ExoticDirect

8 years ago

Dear Albert,

Thank you very much for your lovely review,

We are glad to hear that you are pleased with our service, and that your parrot feels safe with having our insurance!

Kind Regards,

The Exotic Direct Team.

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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