Отзывы о Chris Elli

Hi Glen,

Our Free Worldwide shipping usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately we have no control over how long this takes. 

You can track it using your personal barcode. You can find this on your invoice and you can track it through the Deutsche Post website.(This is the delivery service ChrisElli uses) Here is a link for your convenience. https://www.packet.deutschepost.com/web/portal-europe/ Please be aware that as this is a free delivery service it is not a fully trackable service.

We can see from this information that your order reached Australia on the 18th of February and is likely with customs. Everything looks normal so far. 

In the unlikely event that your order does not arrive after the 30 working days please do not hesitate to contact our orders team and they will be happy to help. You can contact them directly via phone +44 208 688 5748 or email orders@chriselli.com.

Kind regards

The ChrisElli Team

Hi Keith,

We are sorry to note that you are unhappy with your recent purchase from us.  We are glad to hear that you are happy with our service and found the return process easy to navigate. 

As you are happy with our service we would like to ask you to consider re rating your review on our service to reflect this. 

Thank you 

The Watches2U Team