Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Brdy | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 325 отзывов

Tom O Callaghan

Подтверждено Feefo

Bantry, Co. Cork, Rep. of Ireland.

1 year ago

Что Tom O Callaghan сказал(-а) о Brdy:

You tell lies and hide behind your chat site.

non existent. Ambiguous, to the point of lying. Mail, which might implicate you indulge in dubious practice, is deleted once it is opened.

Elise

Brdy

1 year ago

Hi Tom, Thank you for bringing this to our attention; your feedback is important to us. We can see that a member of our customer service team has already reached out to you to address this issue. We are eager to resolve it at a time that suits you. Please give us a call at 01869 222900. Best regards

Надежный клиент

Подтверждено Feefo

1 year ago

excellent services

Elise

Brdy

1 year ago

Hello, Thank you for leaving this kind review. Warm regards

Надежный клиент

Подтверждено Feefo

1 year ago

I have had problems with my interned since Clean Monday (Feburary) and it took you 5 months to get it and running again. I have an online business that suffered all this time. I was very unhappy...

читать еще

Elise

Brdy

1 year ago

Hello, We sincerely apologise for the prolonged issues with your internet and the impact it had on your business. We understand how frustrating this must have been, and we're sorry for not meeting our commitments. We're working hard to improve our service and ensure such delays don't happen in the future. Thank you for your patience and feedback. Sincerely,

Надежный клиент

Подтверждено Feefo

1 year ago

Excellent service, fantastic support.

Elise

Brdy

1 year ago

Hello, Thank you for leaving this kind review. We're thrilled you're happy with the service and support provided by Brdy. Kind regards

Надежный клиент

Подтверждено Feefo

1 year ago

Highly recommended!

Trouble free installation and a reliable broadband service even in bad weather. I recommend it anyone, especially in a remote area.

Elise

Brdy

1 year ago

Hello, This is great to hear! Thank you for taking the time to leave us a review. Kind regards

Надежный клиент

Подтверждено Feefo

1 year ago

Brilliant service

Excellent overall from initial contact, set up, installation and customer service. Delighted with service, thank you!

Elise

Brdy

1 year ago

Hello, Thanks so much for this lovely review! We're thrilled to hear that you're happy with the service we've provided. Warm regards

Надежный клиент

Подтверждено Feefo

1 year ago

Happy customer

Very helpful from start to finish. From the phone calls to installation every one pleasant on the phone the technician brilliant very friendly and good fun as well

Elise

Brdy

1 year ago

Hello, This is wonderful to hear, we're glad you're pleased with our teams service! Thank you for taking the time to leave a review. Kind regards

Alan Booth

Подтверждено Feefo

Aberdeenshire

1 year ago

Что Alan Booth сказал(-а) о Brdy:

Excellent Service

Very professional service with excellent communication and installation. Speeds as advertised

Elise

Brdy

1 year ago

Hi Alan, This is great to hear! Thank you for your review. Kind regards

Надежный клиент

Подтверждено Feefo

1 year ago

Not happy

I had my equipment upgraded today but you had me down for a new install. Satworks arrived and never installed the new dish as said no point its same as last one so i am left with a brand new dish...

читать еще

Elise

Brdy

1 year ago

Hi, Thank you for bringing this to our attention. We understand your frustration and apologise for the inconvenience. We see that you have already been in contact with our Customer Services team, who are actively working to resolve this issue for you. Your feedback is important to us and we are committed to ensuring you receive the service improvements you were promised. Thank you for your patience. Kind regards

Надежный клиент

Подтверждено Feefo

1 year ago

I thought the satellite installation engineer was very good on the satellite, but he wouldn't help with the switch from the previous broadband supplier to BRDY which involved different ip addresses....

читать еще

Elise

Brdy

1 year ago

Hi, Thank you for your review and for your patience while we looked into this for you. We're pleased to hear that our engineer did a good job with the installation and we apologise for any inconvenience caused with your private IP and landline concerns. While our engineers are highly skilled and well trained, their expertise is focused on our installation processes. As a result, the engineer was unable to assist with your private IP addresses and fixed line issues. Had the issue been related to our own systems, the engineer would have been able to assist you without hesitation. Thank you for your understanding. Kind regards

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo