Very exceptional service..
Great communication and professional staff.
Will recommend to anyone that need satellite services
Elise
Brdy
1 year ago
Hello,
Thank you for your kind review. We're thrilled that you're happy with the service!
Kind regards
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Excellent!
The agent Jesse Hil was 11 out of Ten. She listened ,was sympathetic and never panicked ,in Control and she listened and Even gave Me a New plan ,saving me approximately €9.00 per month ...
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Elise
Brdy
1 year ago
Hi Godfrey,
Thank you so much for your lovely review, we will be sure to pass it onto Jessie who will be thrilled to read it!
We're so glad you're happy with the service you received and that we were even able to save you some money!
All the best.
Kind regards
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Brdy service - good !
Installer (Paul) was very professional/efficient, set up our replacement system perfectly, all works again - larger allocation & faster speeds as desired. Longest part was waiting for the servers to...
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Elise
Brdy
1 year ago
Hi there,
Thank you for your kind review, we will be sure to pass it onto Paul! We're glad to hear you're happy with the service.
Kind regards
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Keeps buffing when streaming extremely frustrating
Elise
Brdy
1 year ago
Hello,
Thank you for bringing this to our attention.
Our team attempted to give you a call on Friday to check in on how the service had been so far, but we were unable to get through. Please give the team a call on 01869 222900 when you can, and we will be happy to investigate.
Kind regards
1
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SM
Susan Macalister
Подтверждено Feefo
Orkney
1 year ago
Что Susan Macalister сказал(-а) о Brdy:
Excellent Service.
Fast, efficient, helpful. Could not have been better. The process was clearly explained and everything progressed very rapidly. Highly recommended..
Elise
Brdy
1 year ago
Hi Susan,
That's lovely to hear! Thank you for your lovely review.
Kind regards
0
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BH
Bruce Hyde
Подтверждено Feefo
tavool isle of mull
1 year ago
Что Bruce Hyde сказал(-а) о Brdy:
first class
Elise
Brdy
1 year ago
Hi Bruce,
Thank you for your kind review. We're glad you think so!
Kind regards
0
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KM
KAREN MAGUIRE
Подтверждено Feefo
Llandeilo
1 year ago
Что KAREN MAGUIRE сказал(-а) о Brdy:
Quite good
Quite good....after sales service just trying that as nit working very well...I thought the new WiFi would be better as told it would.....hopefully can sort.
0
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ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ
Подтверждено Feefo
Aliveri Evia Island
1 year ago
Что ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ сказал(-а) о Brdy:
Very good.
Elise
Brdy
1 year ago
Hello,
Thank you for your kind review. We're glad you're happy with this service!
Kind regards
0
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LR
LIAM ROCHE
Подтверждено Feefo
Tallow Co Waterford Ireland
1 year ago
Что LIAM ROCHE сказал(-а) о Brdy:
Excellent
Elise
Brdy
1 year ago
Hi Liam,
Thank you very much for your kind review, we're thrilled you're happy with the service!
Kind regards
0
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NM
Nadia Mackinnon
Подтверждено Feefo
Bridge of Orchy
1 year ago
Что Nadia Mackinnon сказал(-а) о Brdy:
hope you are not in a hurry
Started the process in March and only completed the install 13/07
Elise
Brdy
1 year ago
Hi Nadia,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the delays and any inconvenience you experienced during the installation process.
We understand your frustration with the extended timeline. We initially attempted to install the KVHTS system, but unfortunately the installation failed due to a lack of line of sight. Given this challenge, our team worked diligently to find an alternative solution and were able to install the two sites using Starlink with the R100 grant, an offer which was not available at the start of your process.
We appreciate your patience as we have worked through these challenges to provide you with the best possible service. We hope you are pleased with the current installation and performance of your new system.
If there are any remaining issues or if there is anything we can do to improve your experience, please do not hesitate to contact us directly. We value your feedback and are committed to ensuring your satisfaction.
We kindly ask you to reconsider your 1-star rating in light of the efforts our team has made to overcome the initial obstacles and complete the installation successfully. Your updated feedback would mean a lot to us and help others understand the dedication we put into resolving unforeseen challenges.
Thank you very much for your understanding and support.
Kind regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.