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Отзывы о AXA Insurance - Ireland | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/axa-ireland | Feefo

Просмотр всех 147,772 отзывов

Trusted Customer

Подтверждено Feefo

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Ive been a customer with axa for the past 3 years and so has my partner, i ...

Ive been a customer with axa for the past 3 years and so has my partner, i recoeved my renewal and on friday the 9th dec i went online to your website and got a cheaper quote, i rang your team to...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Sharon,

Thank you for taking the time to speak with us today.

Kind Regards,

Erika

Надежный клиент

Подтверждено Feefo

9 years ago

Okay

If very hard to register for to download your documents

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning,

Thank you for taking the time to leave feedback.

The following link is a short video on how to register for MYAXA

http://www.axa.ie/media/myaxa/register

If you have any further queries feel free to call us on 1890247365

Kind Regards,

Erika

Trusted Customer

Подтверждено Feefo

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Well looked after staff very nice nice to have an office to walk into .\it ...

Well looked after staff very nice nice to have an office to walk into .\it is so nice to talk to a person.

Trusted Customer

Подтверждено Feefo

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Excellent service by AXA Ireland

100%

Trusted Customer

Подтверждено Feefo

Cork

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Wouldn't change from axa

Very good service was well looked after

Надежный клиент

Подтверждено Feefo

9 years ago

Excellent service by AXA Ireland

very helpful and clear. Easy to know where you stand

Trusted Customer

Подтверждено Feefo

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

continousoly increasing price you do not consider years of no claims for pe...

continousoly increasing price you do not consider years of no claims for people coming from abroad with more than 20 years of drving licence not possibile to activate "my axa.com" because I have a...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Matteo,

Thank you for taking the time to leave feedback.

Our current acceptance criteria only recognise driving experience earned here in Ireland or in the UK, however you will build up a no claims bonus on your policy once you are claims free from year to year.

We are currently working on getting all customer access to MYAXA but at the moment there are still some customer that do not have access. This is something that we are actively looking at and if the access restrictions change we will let you know.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Erika

Надежный клиент

Подтверждено Feefo

9 years ago

Efficient and easy to deal with.

Both on the phone and in person the axa team were very good. Easy to deal with and nice to know there's a local office to call into.

Trusted Customer

Подтверждено Feefo

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Good service by AXA Ireland

It was fine

Надежный клиент

Подтверждено Feefo

9 years ago

A complaint has been lodged

No receipt, lack of clarity regarding how documents were to be received. No contact until I made contact after no documents received whenpolicy was meant to come into effect

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning,

Thank you for taking the time to speak with us this morning.

I am delighted that we could get the above issues resolved.

Kind Regards,

Erika

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