Отзывы о AXA Insurance - Ireland

Good afternoon

Thank you for taking the time to leave your feedback.

My colleague attempted to contact you by telephone to discuss the matter further but he has been unsuccessful in getting through to you by phone. He has sent you an email providing a response to your complaint along with a person for you to contact if you need to discuss the matter further.

On behalf of Axa Insurance I want to apologise to you for the way you were spoken to over the phone by one of our customer service agents. We take this matters seriously. We will speak to the agent about his development needs and arrange training to ensure this doesn't happen in the future.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind regards

Deirdre

Good afternoon John

Thank you for leaving your feedback.

I will forward your comments on to the branch manager in our Long Mile Road branch.

We want to take this opportunity to thank you for choosing AXA for your car insurance. 

We really appreciate your business.

Kind Regards

Deirdre