Order easily placed on line a week before Xmas. Delivery promised before Xmas and sure enough turned up 22nd December. Phone call received a day in advance to confirm delivery from local depot. So...
It is always so easy to order online. The website site is very user friendly. Plenty of choice. Delivery is very quick and efficient. I would recommend Coals2U to anyone.
Service from thevadmin staff when not ordering on line is very professional and the delivery person is always cheerful.
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thanks for taking the time to leave your review of Coals2U. We're so pleased that you're happy with our service and look forward to serving you again in the future.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you are looking to try a different product next time, can we suggest Premium Plus House Coal or Columbian House Coal, any of our advisors will be able to help you choose either of these fuel. We hope to see you again in the future, and thank you for taking the time to leave your feedback.
Thank you for your feedback. We’re sorry to hear that you’re unhappy with our delivery lead times which are currently 5-7 working days. Our delivery times do tend to differ throughout the seasons and can increase slightly in our busy periods. We hope that you’ll see fit to give us another chance in future.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Please accept our apologies for you receiving the wrong sized fuel to what you ordered, unfortunately mistakes do happen. The trebles that you have received in error are slightly bigger in size than the fuel that you originally ordered. We hope this won't deter you from shopping with us again in future.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.