slow delivery and delivered to the wrong address, numbers 3 and 4 instead of number2.
had to hump bags over fence, they went up wrong driveway!
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion and that your order was delivered to the wrong address. We will ensure that this is looked into so we can avoid this again on future orders. If there are any permanent delivery instructions we can add to your account please let us know for future deliveries. Please accept our apologies and we hope that you’ll see fit to give us another chance in future.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Please accept our apologies for the quality of the fuel you received. I have looked back at your order history and I can see that this is the first time you have ordered this type of fuel from us, previously you ordered Stoveheat. If you have any further questions regarding our products or which one would be more suitable for you our customer service advisors would be happy to help.
I am a very infrequent purchaser therefore my experiences are not one of a 'much valued regular customer' receiving preferential treatment, so I remain highly impressed with the service I receive. My...
Very efficient service. Its nice to receive a call letting you know when you can expect the delivery
Evaluări de produse
Data achiziției: 09/12/2015
0
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Client de încredere
Verificată de Feefo
10 years ago
Easy to order always arrives within estimated delivery times never had any problems and i have been a customer for quite a number of years now. Thanks John.
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Data achiziției: 09/12/2015
0
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Client de încredere
Verificată de Feefo
10 years ago
I'm a consultant. I charge for giving my opinion.
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Data achiziției: 09/12/2015
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Client de încredere
Verificată de Feefo
10 years ago
Great service, very polite and helpful driver. Will be using them again!
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
