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Vaillant Reviews | Customer Service Reviews for https://www.feefo.com/reviews/vaillant | Feefo

Displaying all 98 reviews

Steve Smith

19 hours ago

Date of purchase: 20/07/2025

What Steve Smith said about Vaillant:

Easy to navigate

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Paul Wilkinson

Aberdeen

1 day ago

Date of purchase: 24/07/2025

What Paul Wilkinson said about Vaillant:

it cuts down my energy costs, it is monitored in Vaillant office for any technical issues, and was top of the list in the best out of ten boilers, the guarantee is excellent covering all issues in my...

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Trusted Customer

2 days ago

Date of purchase: 16/07/2025

Nice guy. Fixed the boiler, after a plumber told me I would have to get a new one.

Vaillant UK

Vaillant

1 day ago

Thank you for your positive review, we're happy to hear the Vaillant engineer was able to fix your boiler. Kind regards, Vaillant

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Trusted Customer

2 days ago

Date of purchase: 22/07/2025

No problem. Straightforward.

Vaillant UK

Vaillant

2 days ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

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Trusted Customer

2 days ago

Date of purchase: 22/07/2025

I needed help registering my boiler. Richard from Vaillant has addressed the query very quickly and efficiently. I was pleasantly surprised at the level of the service. One very satisfied customer 😊

Vaillant UK

Vaillant

2 days ago

Thank you for taking the time to share your positive experience with Richard, we're proud of our team and it is very much appreciated to receive comments like this. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

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Trusted Customer

2 days ago

Date of purchase: 23/07/2025

Working well. Fitter really good

Vaillant UK

Vaillant

2 days ago

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Peter Greenwood

Royton

4 days ago

Date of purchase: 07/07/2025

What Peter Greenwood said about Vaillant:

It was in the new static caravan we have got

Vaillant UK

Vaillant

2 days ago

Thank you for your review, should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

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Trusted Customer

9 days ago

Date of purchase: 07/07/2025

Luckily I took a video when my installer went through the devices, operations and controls of the ASHP. This made using the app easier as I could relate the various parts.

Vaillant UK

Vaillant

8 days ago

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Lisa Lucignano

Twickenham

9 days ago

Date of purchase: 16/07/2025

What Lisa Lucignano said about Vaillant:

I was struggling to get registered in the app. It was explained to me what had happened, the issue sorted and then I was able to get logged in. I was kept uptodate with when the engineer would be...

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Vaillant UK

Vaillant

8 days ago

Thank you for your 5* review and for taking the time to provide us with your feedback. We're happy to hear that you are now registered on the app and that you would buy another Vaillant boiler. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

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Trusted Customer

9 days ago

Date of purchase: 15/07/2025

Just OK

Vaillant UK

Vaillant

8 days ago

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About Vaillant

Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services, dedicated to providing homeowners with reliable and efficient heating and hot water solutions that last. With a focus on customer satisfaction, Vaillant continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

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0330 100 3143

Vaillant Group UK Limited, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

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