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Vaillant Reviews | Customer Service Reviews for https://www.feefo.com/reviews/vaillant | Feefo

Displaying all 105 reviews

Trusted Customer

2 days ago

Date of purchase: 24/07/2025

Website doesn't understand that as a landlord I have more than one boiler I am resposible for maintaining - you can only add a single boiler so hopeless for a landlord

Vaillant UK

Vaillant

2 days ago

Thank you for your review, you can add multiple boilers to your myVAILLANT web account once you are logged in, you just need to change the address when registering each appliance. The myVAILLANT web team will be happy to assist you further with this, please email them on myvaillantwebuk@vaillant-group.com Kind regards, Vaillant

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Trusted Customer

3 days ago

Date of purchase: 22/07/2025

quick response

Vaillant UK

Vaillant

2 days ago

Thank you for your 5* review. We’re happy to hear about your experience and value your feedback. Kind regards, Vaillant

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Trusted Customer

3 days ago

Date of purchase: 26/07/2025

MyVaillant web was easy to use and set up and book a repair appointment. Staff on the phone helped with a query I had. Engineer turned up fixed the boiler job done.

Vaillant UK

Vaillant

2 days ago

Thank you for your kind review, we're pleased to hear you found myVAILLANT web easy to use and that your boiler issue was resolved. Kind regards, Vaillant

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Giro heating and plumbing Ltd

Northolt

3 days ago

Date of purchase: 03/08/2025

What Giro heating and plumbing Ltd said about Vaillant:

Vaillant boiler,is very good and easy to use for Customer and for engineer,

Vaillant UK

Vaillant

2 days ago

Thank you for your 5* review and for taking the time to provide us with feedback. We're pleased you're happy with your Vaillant boiler. Kind regards, Vaillant

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Trusted Customer

3 days ago

Date of purchase: 25/07/2025

Excellent product , delivery, and installation .

Vaillant UK

Vaillant

2 days ago

Thank you for taking the time to leave us a positive review. Kind regards, Vaillant

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Fred L

Harrogate

3 days ago

Date of purchase: 02/08/2025

What Fred L said about Vaillant:

Great easy to use system. Registration of my new boiler was very easy.

Vaillant UK

Vaillant

2 days ago

Thank you for taking the time to leave us a positive review, we’re pleased to hear you found the system easy to use. Kind regards, Vaillant

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Trusted Customer

3 days ago

Date of purchase: 27/07/2025

its good

Vaillant UK

Vaillant

2 days ago

Thank you for taking the time to leave us a positive review, we’re happy to hear about your experience. Kind regards, Vaillant

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Steve Smith

8 days ago

Date of purchase: 20/07/2025

What Steve Smith said about Vaillant:

Easy to navigate

Vaillant UK

Vaillant

4 days ago

Thank you for your 5* review and for taking the time to provide us with feedback, we're happy to hear you found the system easy to navigate. Kind regards, Vaillant

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Paul Wilkinson

Aberdeen

9 days ago

Date of purchase: 24/07/2025

What Paul Wilkinson said about Vaillant:

it cuts down my energy costs, it is monitored in Vaillant office for any technical issues, and was top of the list in the best out of ten boilers, the guarantee is excellent covering all issues in my...

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Vaillant UK

Vaillant

4 days ago

Thank you for your 5* review. We’re happy to hear that your boiler has cut down your energy costs and that you're pleased with the monitoring and guarantee. Kind regards, Vaillant

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Trusted Customer

10 days ago

Date of purchase: 16/07/2025

Nice guy. Fixed the boiler, after a plumber told me I would have to get a new one.

Vaillant UK

Vaillant

9 days ago

Thank you for your positive review, we're happy to hear the Vaillant engineer was able to fix your boiler. Kind regards, Vaillant

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About Vaillant

Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services, dedicated to providing homeowners with reliable and efficient heating and hot water solutions that last. With a focus on customer satisfaction, Vaillant continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

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0330 100 3143

Vaillant Group UK Limited, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

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