Merchant Logo

The Works Reviews

Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.5
/5

5

4

3

2

1

1,630

160

34

32

155

2,011

ratings over the past year

Displaying all 267,968 reviews
AS
Angela Sampson
5 days ago
Date of purchase: 06/07/2025
DM
Debra Mountford
5 days ago
Date of purchase: 06/07/2025
What Debra Mountford said about The Works:
Excellent value for money.
Excellent choice of products online. We bought for our grandchildren who were visiting from overseas. They loved the story books, puzzles and toy footballs.
CC
Claire Cairns
Warwick
6 days ago
Date of purchase: 06/07/2025
What Claire Cairns said about The Works:
Great items at low prices
Great choice of products online, quick delivery
TA
Tahira Ahmed
London
6 days ago
Date of purchase: 06/07/2025
What Tahira Ahmed said about The Works:
Fantastic service @ The Works
Tanya and other shop assistants are always so helpful and friendly. They help me look for items I need and tell me if an item is out of stock. They usually tell me if there are any special offers.
AS
ANTHONY SOUTHALL
Birmingham
6 days ago
Date of purchase: 06/07/2025
What ANTHONY SOUTHALL said about The Works:
Very good
CK
Catherine Keegan
Poole Dorset
6 days ago
Date of purchase: 06/07/2025
What Catherine Keegan said about The Works:
The Works are super.
I have always found the service at The Works in Poole Dorset to be excellent. The staff are quick to offer help and if I,m collecting a click and collect order they are quick to go and fetch it for...

Read all
Trusted Customer
6 days ago
Date of purchase: 06/07/2025
Good experience
Dealing with The Works has Always been a good experience. Delivery times are great and product are of good quality.
Trusted Customer
6 days ago
Date of purchase: 06/07/2025
Great price and delivery
The works had a box set of books I wanted at a great price and delivered really quickly. Thank you
Trusted Customer
6 days ago
Date of purchase: 06/07/2025
EXCELLENT.
Nothing more to say......EXCELLENT service from THE WORKS I always find.
CM
CarolAnn McGregor
Milton Keynes,
6 days ago
Date of purchase: 06/07/2025
What CarolAnn McGregor said about The Works:
Convenient
Nice and convenient way to send someone a gift, when you’re unable to get to the shops or visit them..
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Read all
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.