How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Heater Shop Reviews

https://www.heatershop.co.uk

Rated

Excellent

The Heater Shop supply the best price on all Rointe, Elnur & Haverland heaters, radiators and towel rails.

Service

4.6

Product

4.5

515

616

ratings over the past year

Displaying all 6,704 reviews

Addolorata Tobal

London

2 days ago

Date of purchase: 08/08/2025

What Addolorata Tobal said about Heater Shop:

Very good customer service

Received a very good customer service all around from the moment of ordering to delivery of items. The were some small parts missing and the issue was solved swiftly. Will buy again from this company...

Read all

Product reviews

FOSTER PERCIL

London

3 days ago

Date of purchase: 18/08/2025

What FOSTER PERCIL said about Heater Shop:

Excellent service

Quick and easy.

Product reviews

Colin Brown

Medway

3 days ago

Date of purchase: 08/08/2025

What Colin Brown said about Heater Shop:

Nice service

Really good service - site was easy to negotiate - delivery as promised

Product reviews

Trusted Customer

5 days ago

Date of purchase: 18/08/2025

A1 Good delivery time.

Trusted Customer

6 days ago

Date of purchase: 18/08/2025

Great place to shop

Great speedy service

Sophie

Heater Shop

5 days ago

We're glad to know everything went smoothly. Thanks for trusting Heater Shop!

Trusted Customer

7 days ago

Date of purchase: 12/08/2025

Radiator delivery

Quick service

Sophie

Heater Shop

5 days ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.

George

Dunoon

7 days ago

Date of purchase: 12/08/2025

What George said about Heater Shop:

Excellent service

Very prompt and efficient. Received the heater with a few days of ordering.

Product reviews

Trusted Customer

9 days ago

Date of purchase: 12/08/2025

Excellent service

Very easy to order online. Delivered next day. Excellently packed.

Sophie

Heater Shop

7 days ago

We’re so pleased to know that you had a great experience. Positive reviews like yours help others feel confident in choosing us too — Thank you for spreading the word!

Trusted Customer

11 days ago

Date of purchase: 11/08/2025

A very good experience.

T he ease of ordering the product was very simple. I was able to choose a delivery date which was helpful and the information about time of delivery came quickly. The delivery driver of Edison was...

Read all

Sophie

Heater Shop

7 days ago

We sincerely appreciate the detailed review you left – it's clear you took time to reflect on your experience and we’re so glad it was a positive one. Our team will be delighted to hear your feedback!

Nigel M

13 days ago

Date of purchase: 04/08/2025

What Nigel M said about Heater Shop:

Phoned before ordering and got all the info I needed. Swift delivery.

Sophie

Heater Shop

12 days ago

Delighted to hear you’re pleased! We truly appreciate your review and your business.

Product reviews

Not received a review invite?

About Heater Shop

Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.

Read all

01473 276686

Edison House, Edison Close, Ransomes Europark, Ipswich, Suffolk, IP3 9GU, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Heater Shop Reviews

Ellsi 3 In 1 Boiling Water Tap Replacement Filter Kit, PDT-000052More reviews of this product (4)View product websiteReally pleased with my purchase. Also received very good customer service from the company I bought it from. The filter was part of a purchase including a 3 way kitchen tap.

Ellsi 3 in 1 Boiling Hot Water Tap Replacement Filter - PDT-000053 (Pack of 3)More reviews of this product (13)View product websiteGreat price and delivery was quick.

Rointe Belize BRI0330RAD Digital White Radiator 330WMore reviews of this product (2)View product websiteused Rointe heaters before, relatively easy to set up via the app - nice look, efficient

Stiebel Eltron IW 229339 120 Quartz HeaterMore reviews of this product (11)View product websiteEasy to install and, so far, works exactly as it should. But, this is only August, so we will see how it performs once we get to the colder months of the year.

Prem-I-Air EH1970 Eurom 2,400 BTU Caravan Split Air ConditionerMore reviews of this product (1)View product websiteWorks really well in the caravan and the delivery was excellent.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?