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First Response Finance Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,641

182

18

0

8

2,849

ratings over the past year

Displaying all 11,429 reviews
Trusted Customer
7 hours ago
Date of purchase: 04/08/2025
recommend
Felt comfortable with the whole experience - great staff
LS
Lisa Sharp
1 day ago
Date of purchase: 12/08/2025
What Lisa Sharp said about First Response Finance:
The person who i spoken to was absolutely fantastic talked me through everything and made sure I understood everything. Couldn't ask for better customer service
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Hannalore
First Response Finance
11 hours ago
We’re happy that we could help you Lisa! 😊
LS
Lisa Sharp
8 hours ago
No further comment
Trusted Customer
10 hours ago
Date of purchase: 12/08/2025
Good and amazing team
Definitely i received very good service. They team are magnificent and responsive. I received my car finance very quick.Nice guys keep it up
JD
Julia Weston-Davies
Tisbury, Wiltshire
1 day ago
Date of purchase: 12/08/2025
What Julia Weston-Davies said about First Response Finance:
A thorough and swiftly executed service
From Lorna going through the T’s and C’s of First Response Finance’s Terms and Conditions to Dean handing me my car keys, this proved a seamless and swiftly executed service which I would...

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WT
William Thompson
Devon
1 day ago
Date of purchase: 12/08/2025
What William Thompson said about First Response Finance:
Great finance company
Great service allround
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Hannalore
First Response Finance
11 hours ago
Thank you William for the five-star review! 💚
KE
Kerry
Derry
1 day ago
Date of purchase: 12/08/2025
What Kerry said about First Response Finance:
Great service, talked me through everything and helped me finance the right car for me, staff very friendly and mannered would highly recommend to family and friends
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Hannalore
First Response Finance
11 hours ago
That's great to hear, thank you Kerry! 💚
Trusted Customer
1 day ago
Date of purchase: 09/08/2025
Wouldn't use another company now
Always helpful, great service.
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Hannalore
First Response Finance
11 hours ago
We’re happy that we could help you! 😊
MB
Marc bell
Spennymoor
1 day ago
Date of purchase: 11/08/2025
What Marc bell said about First Response Finance:
excellent service very clear instructions easy to manage and very helpful call centre
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Mollie
First Response Finance
1 day ago
Thank you! 😊
Trusted Customer
2 days ago
Date of purchase: 09/08/2025
First class finance service
Excellent service and very straightforward, easy to website, overall a first class service
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Mollie
First Response Finance
1 day ago
That's great to hear, thank you! 💚
SH
Stefanie Herron
Cambridge
2 days ago
Date of purchase: 11/08/2025
What Stefanie Herron said about First Response Finance:
Very Happy
Very good service rang us straight away and helped us to find a car would recommend in the future to anyone we know
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Mollie
First Response Finance
1 day ago
Thank you, we'll be sure to let our team know that you’re happy with their service! 💚
About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.
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Chetwynd Business Park, 5 Regan Way, Nottingham, Nottinghamshire, NG9 6RZ, United Kingdom
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About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.