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First Response Finance Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,982

202

15

1

9

3,209

ratings over the past year

11,073 out of 11,072 reviews
Trusted Customer
17 hours ago
Date of purchase: 13/06/2025
Professional and understanding
Professional and understanding service. Good communication, patient staff. Website easy to navigate
TH
Timothy Hill
Durham
19 hours ago
Date of purchase: 10/06/2025
What Timothy Hill said about First Response Finance:
First car finance ever
The customer service was impeccable and very polite, professional and detailed. The advisor Matt was excellent and made me feel very valued, unlike previous companies that are all based on what the...

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CH
Craig Hayball
1 day ago
Date of purchase: 13/06/2025
What Craig Hayball said about First Response Finance:
Excellent from start to finish. Made the process very easy. Would recommend
Trusted Customer
1 day ago
Date of purchase: 13/06/2025
Great Company to Deal Through
Very quick and responsive. All issues addressed and no problem with discussing needs and great advise.
Trusted Customer
1 day ago
Date of purchase: 13/06/2025
Amazing service
Very helpful. Friendly. The most polite staff. Very fast and hassle free. The best customer service I have had
CS
Christine Springthorpe
Hathern
1 day ago
Date of purchase: 13/06/2025
What Christine Springthorpe said about First Response Finance:
Buying a car
The service was excellent very friendly staff buying my car was quite easy
JB
Jonathan Bentley
Cannock
1 day ago
Date of purchase: 11/06/2025
What Jonathan Bentley said about First Response Finance:
Good
Very polite and helpful. And clear
RH
Richard Heighes
Ilminster
1 day ago
Date of purchase: 13/06/2025
What Richard Heighes said about First Response Finance:
Fantastic
Very helpful and very friendly Martin was fantastic help very good response great communication I’m very happy with everything
TH
Thomas Hodgekiss
Oldham
1 day ago
Date of purchase: 13/06/2025
What Thomas Hodgekiss said about First Response Finance:
Fantastic
Fantastic service
GR
Geraint Rees
Essex
1 day ago
Date of purchase: 11/06/2025
What Geraint Rees said about First Response Finance:
Service was very good and made me feel at ease with the whole process.
About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.
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Chetwynd Business Park, 5 Regan Way, Nottingham, Nottinghamshire, NG9 6RZ, United Kingdom
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About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.