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First Response Finance Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,620

178

19

0

8

2,825

ratings over the past year

Displaying all 11,457 reviews
DC
David Cooper
1 day ago
Date of purchase: 13/08/2025
What David Cooper said about First Response Finance:
Very pleased with the service i received it was very quick and easy to use highly recommend
PK
Paul Kajula
Manchester
1 day ago
Date of purchase: 15/08/2025
What Paul Kajula said about First Response Finance:
Customer care
Providing good customer care. Addressing concerns promptly and with empathy. Ability to listen actively and understanding customer needs. I would definitely recommend firstresponse in need of a...

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Trusted Customer
1 day ago
Date of purchase: 13/08/2025
Very polite and helpful. Lovely phone manner.
Trusted Customer
1 day ago
Date of purchase: 14/08/2025
Fantastic customer service
Fantastic customer service, where kind and professional, helped me with more clear details and instructions, gave honest questions to my answers
Trusted Customer
2 days ago
Date of purchase: 14/08/2025
Brilliant friendly service.
Unbelievably good as always. The people that like to say yes.
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Hannalore
First Response Finance
2 days ago
We’re happy that we could help you! 😊
Trusted Customer
2 days ago
Date of purchase: 14/08/2025
Great service
Great online portal. Easy service. Would recommend
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Hannalore
First Response Finance
2 days ago
We’re happy that we could help you! 😊
Trusted Customer
2 days ago
Date of purchase: 13/08/2025
The best finance Company
My application was very easy and straightforward. The process was quick and I got a decision based on my details I entered. Overall, I will highly recommend and would say you guys are the best. Rates...

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Hannalore
First Response Finance
2 days ago
We’re happy that we could help you! 😊
MS
Martyn Simpson
Castleford
2 days ago
Date of purchase: 14/08/2025
What Martyn Simpson said about First Response Finance:
5 star service
Absolutely brilliant from start to end. Went above and beyond what I expected from them really would recommend them to anyone.
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Hannalore
First Response Finance
2 days ago
Thank you Martyn for the five-star review! 💚
GT
Gemma Traill
2 days ago
Date of purchase: 12/08/2025
What Gemma Traill said about First Response Finance:
Excellent service
Very professional
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Hannalore
First Response Finance
2 days ago
Thank you Gemma for the five-star review! 💚
Trusted Customer
2 days ago
Date of purchase: 14/08/2025
85 year old,treated with respect
I been with them since 2002 ,never had any problems the staff are all fantastic deals done very quickly with easy to follow docs. Would recommend them to any first time customers.
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Hannalore
First Response Finance
2 days ago
It's great to see that you're a returning customer of ours! We hope you're happy with your new vehicle. 💚
About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.
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Chetwynd Business Park, 5 Regan Way, Nottingham, Nottinghamshire, NG9 6RZ, United Kingdom
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About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.