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First Response Finance Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,621

176

18

0

8

2,823

ratings over the past year

Displaying all 11,462 reviews
Trusted Customer
1 hour ago
Date of purchase: 18/08/2025
Excellent service
Great communication from the team. They have helped me from the whole process of getting a new car.
Trusted Customer
1 hour ago
Date of purchase: 18/08/2025
My new royal alloy
My advisor was incredibly helpful and thorough and explained everything clearly and answered all my questions. I'm very happy with the service I received ☺️
Trusted Customer
1 hour ago
Date of purchase: 18/08/2025
Cars
Hapsalutly fantastic
WY
William Youngson
2 hours ago
Date of purchase: 18/08/2025
What William Youngson said about First Response Finance:
Great team to work with hassle free easy to speak to very helpfull will work with forst response again in the future
AE
Amin Elbashir
Dundee
3 hours ago
Date of purchase: 15/08/2025
What Amin Elbashir said about First Response Finance:
Excellent
An understanding company that treats you well if hold your end of the bargain. They also have outstanding services and systems in place that make everything easier.
Trusted Customer
13 hours ago
Date of purchase: 15/08/2025
👍🤝👍
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Mollie
First Response Finance
9 hours ago
Thank you for the five-star review! 💚
Trusted Customer
15 hours ago
Date of purchase: 17/08/2025
Amazing service
Amazing service my advisor was very good went through everything made me feel at ease with purchase
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Mollie
First Response Finance
9 hours ago
We’re happy that we could help you! 😊
Trusted Customer
22 hours ago
Date of purchase: 15/08/2025
Finance
Good service
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Mollie
First Response Finance
9 hours ago
Thank you! 😊
SH
Sally Haskett
1 day ago
Date of purchase: 15/08/2025
What Sally Haskett said about First Response Finance:
very helpful team , explained everything and did all they said they would when they said they would do it
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Mollie
First Response Finance
9 hours ago
Thank you Sally, we’re happy that we could help you! 😊
HW
Holly Woodsford
Calshot
1 day ago
Date of purchase: 14/08/2025
What Holly Woodsford said about First Response Finance:
Personable, Professional, Perfect. A+ Highly recommend
Holly was absolutely fantastic! Patient and understanding and looked at the whole financial picture, not just the snapshot of our credit score (which is not representative of our current situation)...

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Mollie
First Response Finance
9 hours ago
Thank you, we'll be sure to let our team know that you’re happy with their service! 💚
About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.
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Chetwynd Business Park, 5 Regan Way, Nottingham, Nottinghamshire, NG9 6RZ, United Kingdom
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About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.