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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

305

26

1

0

0

332

ratings over the past year

Displaying all 1,220 reviews
Trusted Customer
23 hours ago
Date of purchase: 18/06/2025
Excellent Service
Our School Relationship Manager is always on hand to offer support and advice when required. As a school, we have accessed the Occupational Health Service and Physiotherapy Service and I have found...

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Trusted Customer
1 day ago
Date of purchase: 18/06/2025
Excellent Service
This is our second year with Education Mutual and the service is excellent. Our relationship manager Ellie is efficient professional and very helpful, her communication is prompt and she is very...

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Trusted Customer
1 day ago
Date of purchase: 18/06/2025
Great Customer Service
Always have great service from Education Mutal. I always deal with Ellie White who is very friendly and helpful and always quick to reply to my queries.
Trusted Customer
1 day ago
Date of purchase: 18/06/2025
Excellent
Dawn Pepper was very helpful and very friendly, nothing was too much trouble. Any queries I had were answered within the hour. I couldn't fault the service from start to finish.
Trusted Customer
2 days ago
Date of purchase: 17/06/2025
Great Staff Absence scheme with additional benefits
Education Mutual are easy to deal with, and are happy to help with any queries. Their services are easily accessible for all staff and beneficial to us as an employer to be able to offer as extras. ...

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Trusted Customer
2 days ago
Date of purchase: 17/06/2025
CG
Claire Greasby
2 days ago
Date of purchase: 17/06/2025
What Claire Greasby said about Education Mutual:
Very quick and easy to use
RS
Rochelle Sheppard
3 days ago
Date of purchase: 16/06/2025
KH
Kelly Hickley
3 days ago
Date of purchase: 16/06/2025
JL
Judith Leach
Oldham
6 days ago
Date of purchase: 13/06/2025
What Judith Leach said about Education Mutual:
Excellent Service
Excellent friendly and helpful service always. Nothing is too much trouble and fast response times to queries. Easy to use claims procedure.
About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector. As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership. We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools. Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements. Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.