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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,249

473

284

176

603

6,785

ratings over the past year

Displaying all 39,962 reviews
Trusted Customer
1 hour ago
Date of purchase: 11/06/2025
Poor
Ordered Father’s Day card well in advance and paid extra for 1st class delivery to be told couple of days after did you send a card got a full refund though but still not the point
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MG
Meryl gibson
Rhondda Cynon Taff
3 hours ago
Date of purchase: 11/06/2025
What Meryl gibson said about cardfactory:
Postage delays
I made Oder on Wednesday for Saturday Birthday .At the same time I placed an order for item where engraving was required.this arrived promptly and was very satisfied with all items so my rating...

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0
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Trusted Customer
2 hours ago
Date of purchase: 10/06/2025
Arrived late, and had to repurchase most the cards I needed last-minute.
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CP
Carrie Pickup
Dewsbury
2 hours ago
Date of purchase: 10/06/2025
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Kirsty Nelson
2 hours ago
Date of purchase: 09/06/2025
What Kirsty Nelson said about cardfactory:
Package was for Fathers day, said it would be delivered by Friday but half of package wasn't delivered til Monday and was ordered a full week before. Delivery was to be between 2-4 days
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LW
Liz Woodrow
3 hours ago
Date of purchase: 11/06/2025
What Liz Woodrow said about cardfactory:
Good ordering confusing delivery
Placing orders was very easy and the website was laid out well. The confirmation of the order wasn’t well laid out with exact delivery date and estimated . I paid for next day delivery for Father’s...

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CW
Caroline Woods
3 hours ago
Date of purchase: 11/06/2025
What Caroline Woods said about cardfactory:
Very fast delivery and great card
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CW
Catherine Willott
Manchester
4 hours ago
Date of purchase: 08/06/2025
What Catherine Willott said about cardfactory:
Pleasure to shop at card factory
Quite easy to order, came quickly too ,pleased with the personalised card,will definatly shop with again,Thankyou.....
0
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DB
Deanne Briggs
ACCRINGTON
4 hours ago
Date of purchase: 11/06/2025
What Deanne Briggs said about cardfactory:
Didnt turn up till 4 days later
I ordered number balloons to be delivered on Thursday 12th June, ready for my daughters birthday on Saturday 14th. They didnt come. I was then told they would be delivered on Friday 13th and again...

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Mark Holder
Gloucester, UK
4 hours ago
Date of purchase: 11/06/2025
What Mark Holder said about cardfactory:
0
Card never turned up. Never had such a bad service. Not sure if I will use again
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets