AXA Insurance Reviews

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear how impressed you are with the renewal process and our service. We really appreciate your feedback. Thanks for renewing your car insurance with us for a 3rd year. I hope you spend many more happy years with us. Best wishes Paula AXA Customer Service Team

Hi, Thanks for taking the time to leave a review of your experience. I'm sorry to hear you're unhappy with the price this year. I'll ensure your dissatisfaction is logged. Prices can fluctuate for many reasons, partially due to any changes in risk assessment. Thank you for renewing your home insurance with us for a 5th year. I hope we can be more competitive for your next time around. Best wishes Paula AXA Customer Service Team

Hi Emma, thanks for taking the time to leave us a review. We're really glad you're happy with the service you've received and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything else we can help with; our contact details are on your Policy Schedule. Best wishes Jasmin AXA Customer Service Team

Good morning, Richard. Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team

Hi Rowan. I'm really sorry to hear that your claim was refused and that the kitchen is still damage due to flood damage. I've passed this over to our Claims team for this to be looked at along with a compliant logged. Thank you. Adam, AXA Customer Service Team.

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you're so happy with our service. Thank you so much for renewing your home insurance with us for another year. I can see you've been with us since 2018, so we really appreciate your loyalty & custom. Best wishes Paula AXA Customer Service Team

Hi there, Dinah. Thank you for taking some time to leave us your feedback. It's great to hear that you've had a positive experience when taking out a policy with us, finding the it efficient and good value. Best wishes, Adam, AXA Customer Service Team.

Hi there, Melvyn. Thank you for taking the time to leave us your on your experience. It's so nice to see that you've renewed with us for another year and that your renewal price has went down this year. If you need any help in the future, feel free to get in touch. Best wishes, Adam, AXA Customer Service Team.

Hi there, Micheal. Thank you for taking the time to leave us your on your experience. It's great to hear that you received helpful service when contacting us but I'm sorry to hear that it was a challenge to find a contact number. Another option to find contact numbers for us are on your policy schedule document which can be found in the documents section of your online account. Best wishes, Adam, AXA Customer Service Team.

Hello and thanks for taking the time to get in touch. Sorry to see you've seen an increase when you've moved house. We do take into account a lot of information and it may be that there is a higher risk of a claim being made and the average cost could be higher at the new area. We'll do all we can to offer you a competitive quote when your renewal is due. Take care Gary AXA Customer Service Team