Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

The Works Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

Cliente fiável

Verificado pela Feefo

4 months ago

Great value

Always value for money. Speedy delivery.Products always arrive in good condition

0

MA

Marcia

Verificado pela Feefo

GBR

4 months ago

O que Marcia disse sobre The Works:

Quick Service but…

Very good, fast delivery but I am disappointed that my local Basingstoke store had the item in just once, never to be seen again! This means I had to pay postage of £3 for a £3 item!!! Works, you...

Saiba mais

0

VW

Vicki Wood

Verificado pela Feefo

4 months ago

O que Vicki Wood disse sobre The Works:

Items weren't received

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Cliente fiável

Verificado pela Feefo

4 months ago

Lost package… No communication

The thing is I didn’t receive any service… I ordered my package on the 13th march , i heard nothing for two weeks. I posted an enquiry on the website on the 25th of march and got told it would arrive...

Saiba mais

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Cliente fiável

Verificado pela Feefo

4 months ago

Great Service

Quick delivery, no problems with purchasing, can’t asked for more.

0

JD

Josh Dear

Verificado pela Feefo

4 months ago

O que Josh Dear disse sobre The Works:

Brilliant standout display shop !

The works is sooooo brilliant in artwork and service. Very good staff as well as helpful. Very neatly displayed shop.

0

JT

Jennifer Taylor

Verificado pela Feefo

ARE

4 months ago

O que Jennifer Taylor disse sobre The Works:

Great prices and service

Service was excellent. It's such a shame that they didn't deliver any more as I will no longer have access to ordering items

0

Cliente fiável

Verificado pela Feefo

4 months ago

Online shop

Good customer service Ordered online Product came before the date ordered Price was reasonable Will recommend this shop

0

Cliente fiável

Verificado pela Feefo

4 months ago

Value for money

Quick service, well packaged, value for money.

0

Cliente fiável

Verificado pela Feefo

4 months ago

Exvelkent service

Quick delivery and the ordering process was great i tend to order online from works has you get better choice and offers

0

The Works Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?