Very professional. My parcel arrived in the time that I was told. At a convenient time. Very impressed.
0
Partilhar
HC
Helen Croft
Verificado pela Feefo
2 months ago
O que Helen Croft disse sobre Long Tall Sally:
Comfy jumpsuit
Fast delivery and have never had to contact customer service so cannot comment.
0
Partilhar
HG
Hrvoje Galic
Verificado pela Feefo
2 months ago
O que Hrvoje Galic disse sobre Long Tall Sally:
Generally I am very pleased with LTS p
I really loved your shops and miss them.
0
Partilhar
TS
Tammy Sutton
Verificado pela Feefo
CAN
2 months ago
O que Tammy Sutton disse sobre Long Tall Sally:
Charge to return items
I am finding it incredible that you have to pay for shipping, and then pay an additional $27.00 to return something because it doesn't fit and the advertized width is not the actual width for...
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Izzy
Long Tall Sally
2 months ago
Thank you for taking the time to share your feedback. We're sorry to hear that the footwear wasn't as expected and that the fit did not match the advertised width. We understand how disappointing and frustrating it is to incur both delivery and return costs when an item doesn't fit correctly.
Your comments regarding the footwear sizing and our returns policy have been shared with the relevant teams for review. We appreciate your feedback and are sorry that your experience has left you feeling this way.
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
Great pants
Great speedy delivery
0
Partilhar
AM
Anna mroz
Verificado pela Feefo
2 months ago
O que Anna mroz disse sobre Long Tall Sally:
Excellent
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
Returns are super costly, so when the size guide is actually wrong, it's super annoying to pay the bill for a return. I would have loved to keep the trousers I ordered, but I just could not fit into...
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Izzy
Long Tall Sally
2 months ago
Thank you for taking the time to share your feedback. We're sorry to hear that the trousers didn't fit as expected and that the size guide didn't accurately reflect the fit. We understand how frustrating it is to have to return an item because of incorrect sizing, especially when you were hoping to keep it.
Your comments regarding both the sizing guide and the cost of returns have been noted and will be shared with the relevant teams for review. We appreciate your feedback and apologise for the disappointment this experience has caused.
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
Good but only just long enough in the body for a 5 10
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.