There is hardly ever anything in stock and sizes and very bad quality materials and thin photos don't show anything well on any of your models
Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're sorry to hear you were disappointed with the product quality, stock availability, and product images. We appreciate your comments and will share them with the relevant teams as we continue to improve our products and online shopping experience.
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
Bad customer service
I had some questions but couldn’t talk to anyone, and the chat that you have is a computer that could not answer my questions. I think we should be able to talk to a customer service representative...
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Timea
Long Tall Sally
2 months ago
Thank you for your feedback. We're sorry to hear our chatbot wasn't able to assist with your questions. We appreciate your comments and will share your feedback with the relevant team as we continue to improve our customer support experience. We have reached out to you directly to assist.
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
Long!
I love that I can collect my order from a local shop for free. I just wish they stocked extra long trousers in store.
0
Partilhar
OR
Olga Rotmann
Verificado pela Feefo
DEU
2 months ago
O que Olga Rotmann disse sobre Long Tall Sally:
Спасибо большое за быструю доставку и приятную коммуникацию.
0
Partilhar
SI
Siriol
Verificado pela Feefo
GBR
2 months ago
O que Siriol disse sobre Long Tall Sally:
Not happy with customer service.
Not happy with customer service.
I bought a pair of shoes and they were way too big. Unable to simply exchange them for a smaller size, I had to return them and pay a re-stocking fee. I also paid...
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Timea
Long Tall Sally
2 months ago
Thanks for your feedback — we’re sorry to hear about the sizing issue and the frustration with return fees and voucher handling. We understand how disappointing this experience has been and will pass your comments on for review.
1
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
Beware of buying from this company.
I am still awaiting credit for this returned merchandise. I have an acknowledgement of receipt of the merchandise but so far no money has been returned to me.
Timea
Long Tall Sally
2 months ago
It would seem at the present time we are yet to receive your return parcel, We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account.
We kindly ask to allow up to 28 working days for returns to reach our warehouse and a refund to be processed. (Not including weekends or bank holidays)
You will be notified via email once a refund has been issued.
If it has passed this time frame please provide your tracking number and a list of the item/s returned
Thank you
0
Partilhar
DJ
DJ
Verificado pela Feefo
CAN
2 months ago
O que DJ disse sobre Long Tall Sally:
Loooong time for refunds on returns
Not pumped with paying $27 in postage for a return. Also, I've been waiting over 3 weeks for a refund. Still not even notifed that it was refunded.
Timea
Long Tall Sally
2 months ago
It would seem at the present time we are yet to receive your return parcel, We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account.
We kindly ask to allow up to 28 working days for returns to reach our warehouse and a refund to be processed. (Not including weekends or bank holidays)
You will be notified via email once a refund has been issued.
If it has passed this time frame please provide your tracking number and a list of the item/s returned
Thank you
0
Partilhar
CH
Christine
Verificado pela Feefo
USA
2 months ago
O que Christine disse sobre Long Tall Sally:
Nice weight for warmer weather and great prints
Received order quickly. Got what I ordered- didn’t have any interaction with customer service
0
Partilhar
CD
Cynthia Demery
Verificado pela Feefo
USA
2 months ago
O que Cynthia Demery disse sobre Long Tall Sally:
The Fit For Tall Curve Girls
I’m 5’10 and curve and Long Tall Sally Clothes has never disappointed me!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.