Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Lumina Energy Comentários

https://www.luminaenergy.co.uk/

EXCECIONAL

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Serviço

classificações no último ano

A apresentar todos os 107 comentários

Whelans

Verificado pela Feefo

Blue Town

2 years ago

O que Whelans disse sobre Lumina Energy:

Would 100% recommend

Hi, Sally Paterson has been our agent dealing with all our gas and electric utility bills for approximately 3 years now and is still getting us excellent deals and what we like is she is always at...

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Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback about our Energy Consultant Sally, we're so pleased you are happy with the service from Lumina Energy and we look forward to continuing to work with you.

Cliente fiável

Verificado pela Feefo

2 years ago

Ian was extremely professional and knowledgeable. He is friendly and always just a phone call away. He was able to find a contract that perfectly suited our needs.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback regarding working with Ian and Lumina Energy. We look forward to working with you again in the future.

Cliente fiável

Verificado pela Feefo

2 years ago

Informative and helpful

Ashley took the pain out of tendering for new utility suppliers. He was informative, helpful and happy to answer the many questions I had. He was happy to re-quote when I gave him different...

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Customer Support

Lumina Energy

2 years ago

Thank you so much for your feedback on working with us, particularly our Account Manager Ashley. We're pleased you were happy with the service and we look forward to working with you again in the future.

Cliente fiável

Verificado pela Feefo

2 years ago

HTSC Energy Contract Renewal

Helpful, honest and prompt.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Cliente fiável

Verificado pela Feefo

2 years ago

HTSC Energy Contract Renewal

Helpful, honest and prompt.

Cliente fiável

Verificado pela Feefo

2 years ago

HTSC Energy Contract renewal

Helpful, honest and prompt.

KM Media Group Limited

Verificado pela Feefo

Medway

2 years ago

O que KM Media Group Limited disse sobre Lumina Energy:

professional advice and efficient admin

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Joe Seals

Verificado pela Feefo

Nottingham

2 years ago

O que Joe Seals disse sobre Lumina Energy:

Business electricity contract renewal

Michelle had an honest straight talking approach to electricity contract renewal and produced results exceeding our expectations. Highly recommended.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback, especially for our team member Michelle. We're so pleased you enjoyed your experience working with us and we look forward to working with you again in the future.

Cliente fiável

Verificado pela Feefo

2 years ago

Lumina Energy

Nothing is too much trouble for Ian. He deals with any problems I have swiftly.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback and your kind words about our energy consultant, Ian. We look forward to working with you again in the future.

TAEKWONDO SPORTS LTD

Verificado pela Feefo

Sittingbourne

2 years ago

O que TAEKWONDO SPORTS LTD disse sobre Lumina Energy:

Great customer service

Great communication throughout.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback. Look forward to working with you again in the future.

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