Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Lumina Energy Comentários

https://www.luminaenergy.co.uk/

EXCECIONAL

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Serviço

classificações no último ano

A apresentar todos os 107 comentários

Cliente fiável

Verificado pela Feefo

1 day ago

Richmonds Folkestone LLP

Verificado pela Feefo

16 days ago

O que Richmonds Folkestone LLP disse sobre Lumina Energy:

It was nice to deal with someone who you could trust Excellent service

Customer Services

Lumina Energy

9 days ago

Thank you very much for your feedback. This is great to hear! Look forward to working with you again in the future.

Majesty House Ltd.

Verificado pela Feefo

2 months ago

Customer Services

Lumina Energy

1 month ago

Thank you for your review! Look forward to working with you again.

SIGNATURE CRASH REPAIRS LIMITED

Verificado pela Feefo

3 months ago

Customer Services

Lumina Energy

3 months ago

Thank you very much for your review. We look forward to working with you again in the future.

INNOVATION PROPERTY (UK) LIMITED

Verificado pela Feefo

GBR

3 months ago

O que INNOVATION PROPERTY (UK) LIMITED disse sobre Lumina Energy:

Great professional and supportive broker for your energy needs.

Matthew provides a truly personal service and supports his recommendations for your energy requirements with clear information providing context, an explanation for any higher-level decision maker,...

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Customer Services

Lumina Energy

3 months ago

Thank you very much for this review of our Account Manager, Matt, and the service you received. Matt takes the utmost pride in his work and in delivering the best service. We value the long-standing relationships we have with our customers, and we look forward to continuing to work with you.

Cliente fiável

Verificado pela Feefo

3 months ago

SERVICE 10/10

Perfect service, always happy to help, never mind how many times silly questions were asked. Made the task so much nicer dealing with Elle-Mae .

Customer Services

Lumina Energy

3 months ago

Thank you very much for your feedback regarding Elle-Mae and our service. We shall pass this on. Look forward to working with you again in the future.

The Sussex Arms

Verificado pela Feefo

GBR

3 months ago

O que The Sussex Arms disse sobre Lumina Energy:

Andrew at Lumina 5 star

Andrew has been consistent throughout his taking on my pub. The business was in critical need for someone to take it in and get things back on track. I highly recommend Andrew Gillespie.

Customer Services

Lumina Energy

3 months ago

Thank you very much for your feedback regarding Andrew and our service. We shall pass this on to him. Look forward to working with you again in the future.

Alzheimers & Dementia Support Services

Verificado pela Feefo

GBR

4 months ago

O que Alzheimers & Dementia Support Services disse sobre Lumina Energy:

Great energy broker

We have a great contact (Ian) who acts as our broker and not only has Lumina saved us money on all contracts (gas, electricity etc.) they have also supported us with resolving temporary issues.

Customer Services

Lumina Energy

4 months ago

Thank you very much for your feedback, especially for our Account Manager, Ian. We're pleased to hear you are happy with the service you've received and the results achieved by securing your contracts. We look forward to working with you again in the future.

Parchment Trust

Verificado pela Feefo

GBR

4 months ago

Customer Services

Lumina Energy

4 months ago

Thank you very much for your review. We look forward to working with you again in the future.

Yarn Market Hotel

Verificado pela Feefo

GBR

4 months ago

O que Yarn Market Hotel disse sobre Lumina Energy:

Our experience

Prompt, efficient and effective

Customer Services

Lumina Energy

4 months ago

Thank you very much for your feedback on our service. We look forward to working with you again in the future.

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