Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Serviço

classificações no último ano

A apresentar todos os 17,581 comentários

Mrs Burt

4 years ago

O que Mrs Burt disse sobre Directline Flights:

had problems completing the boarding pass and the advisor Sarah was helpful

very helpful advisor and booking was exactly flight times we needed

Ms Shipston

4 years ago

O que Ms Shipston disse sobre Directline Flights:

Happy once again

No problems at all

4 years ago

O que Ed disse sobre Directline Flights:

After a glitch trying to book online, rang direct,and explained the problem, the lady I spoke to (Tracey) was extremely helpful and got everything sorted quickly and efficiently.

j southworth

accrington

4 years ago

O que j southworth disse sobre Directline Flights:

i had no problems ,

i had no problems

Mr George Smallwood

Church Lawton Cheshire

4 years ago

O que Mr George Smallwood disse sobre Directline Flights:

Agent was first class. Sorted my booking,seats,and help at the airports re my disability.

Cliente fiável

4 years ago

Excellent.

Lisa was a fantastic help in booking my flight very knowledgeable and courteous on the phone explained everything that was going on to me talked me through step by step.

Rod Essex

Leicestershire

4 years ago

O que Rod Essex disse sobre Directline Flights:

Must confess that I thought I was dealing direct with Ryanair

Excellent service and very good price, but, and perhaps because I wasn’t feeling too well, we didn't finish up with the return flight that we wanted. I'm actually now in hospital and now I just hope...

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Mr Jackson

4 years ago

O que Mr Jackson disse sobre Directline Flights:

Don't mind waiting but don't like above - understand if it was a Sunday...

Kept waiting for over twenty minutes - voice kept coming on saying you are number one and will be answered shortly - after 20 mins went to answer machine ? and I still haven't had a call back with...

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Mr Haines

London

4 years ago

O que Mr Haines disse sobre Directline Flights:

There is a God, her name is Tracey....

I just want to say how impressed I was with my very recent telephone support that I had the delight of speaking to someone called TRACEY. I had just accidentally misbooked two flights with RyanAir...

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Sara Bradley

Directline Flights

4 years ago

Dear Mr Haines, Thank you for your feedback, I will ensure that Tracey and the Management team are aware of your lovely comments. Best regards Sara.

Mr Burrows

Weston super mare

4 years ago

O que Mr Burrows disse sobre Directline Flights:

Just great service.

Very easy to select and book flights.

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