Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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classificações no último ano

A apresentar todos os 17,581 comentários

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Mr Ferguson

4 years ago

O que Mr Ferguson disse sobre Directline Flights:

Very simple

Quick, easy and very straightforward, no problems.

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Cliente fiável

4 years ago

Horrible and time consuming

Sort out computer errors. Both passenger names inputted yet both boarding passes in one name only - sharp practice as initially it seemed it would take £49 from me to rectify. Stressful and...

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Sara Bradley

Directline Flights

4 years ago

Dear Mr & Mrs C, Thanks for your feedback. I can see that you made your own booking online. I note from your booking form that you either booked both passengers with the same first and surname or your Chrome settings have overwritten the details from a previously saved entry. easyJet should not have charged you to amend your error. Please can you call me on 020 8239 5045 when convenient, and I will be happy to take this up with easyJet on your behalf? Best regards. Sara Directline Flights Customer Service Team.

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Cliente fiável

4 years ago

Very helpful and the lady who served me was very nice . Printed out my boarding pass and sent it to my address. Thank you.

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MB

Mr Bulman

4 years ago

O que Mr Bulman disse sobre Directline Flights:

Flight cancelled. But not informed

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MJ

Mr Johnson

4 years ago

O que Mr Johnson disse sobre Directline Flights:

It was very easy to sort a flight, will be booking other flights with you s

It’s was spot on, very good price nice and easy to book, will be booking again very soon

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MA

Mrs Alflatt

4 years ago

O que Mrs Alflatt disse sobre Directline Flights:

Great Support from Agent

The online experience was not good, payment would not go through so I rang them. Agent was first class, took time solved everything, can't fault. Thank you

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Cliente fiável

4 years ago

Thank you for the efficient and courteous way in which you handled my request for flight change, including phoning me to deal with a matter that needed to be clarified.

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Cliente fiável

4 years ago

Very good

Very good service thanks

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MD

Mr Dorling

4 years ago

O que Mr Dorling disse sobre Directline Flights:

Very helpful advisor; Richard

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Cliente fiável

4 years ago

Good phone service.

I had several attempts to pay on line but in the end had to phone to pay. Very helpful regarding this.

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