Avaliações de Riviera Travel

Hello David, It's wonderful to hear that your first river cruise experience with Riviera Travel, and specifically aboard the George Eliot, was so memorable and exceeded your expectations. We are delighted that you found the booking process simple and the information provided helpful in your planning. We are thrilled that you were impressed with the exceptional presentation and comfort of the George Eliot, and that your cabin provided such a lovely way to enjoy the passing scenery. It's also fantastic to hear that the quality and variety of the food, including the regional dishes and the attentive service from our waiting staff, stood out to you. We appreciate you highlighting the engaging excursions and the knowledgeable cruise directors, as well as the enjoyable quizzes that fostered a family atmosphere onboard. It's rewarding to know that the itinerary from Frankfurt to Budapest offered so much to discover and that our organisation from sales to transfers was well-managed and communicated effectively. Thank you for sharing such a comprehensive and positive review. We are so pleased that your experience has led you to plan another river cruise with us and to book with Riviera Travel again. Kind regards, Riviera Travel

Hello Christopher, We are so glad to hear you had such a wonderful experience on the River Rhône & Provence Cruise aboard the S.S. Thomas Hardy. It's fantastic to know that you found the ship to be of 5-star standard, from your comfortable cabin and excellent bathroom facilities to the superb food and the attentive service provided by our staff. We're also delighted that you enjoyed the excursions and found them to be great value. Thank you for the wonderful photograph. Kind regards, Riviera Travel

Hello Jane, Thank you for your lovely comments about the ship, your cabin, and our team – we’re delighted you enjoyed so many aspects of your holiday.However, we’re truly sorry that your 40th wedding anniversary was not recognised as it should have been. This was a very special occasion and we completely understand your disappointment. We’re also very sorry for the disturbance caused by the early morning noise when gangways were being moved. We appreciate how disruptive this must have been, particularly when it affected your sleep on multiple occasions. Your feedback is incredibly important, and we will ensure it is shared with the relevant teams so improvements can be made. We do hope we’ll have the opportunity to provide you with a much more seamless experience in the future. Kind Regards Riviera Travel

Hello, We are delighted to hear that you received very good service from Riviera Travel and that we were able to reassure you about travelling on your own for the first time. We hope you had a wonderful time on the Timeless Provence for Solo Travellers holiday. Kind regards, Riviera Travel

Hello Stephen, We are delighted to hear that you had such a wonderful experience on our Umbria, Perugia & Assisi holiday. It's fantastic to know that you found our administration and communication to be first class, and that the itinerary and hotel met your expectations. We will be sure to pass on your kind words regarding Carlo, our guide; we are thrilled that he was the star of the show and contributed so positively to your holiday. Kind regards, Riviera Travel

Hello, Thank you for taking the time to share your feedback on your recent Timeless Provence for Solo Travellers holiday. We are pleased to hear that you had a positive experience with the courier, coach driver, and our general administration. It's also encouraging to know that the visits were enjoyable and that the courier's adjustments to the itinerary enhanced your experience. We appreciate you bringing your observations regarding the hotel and one particular evening meal to our attention and will certainly take your comments on board. Kind regards, Riviera Travel

Hello, We are so pleased to hear that you had such a wonderful experience on our Timeless Provence tour and that the itinerary allowed you to gain a real feel for the region. We appreciate you taking the time to share your feedback. Kind regards, Riviera Travel

Hello Oliver, Thank you for taking the time to share your experience of our Classic Greece holiday. We are delighted to hear that you enjoyed the excellent guide in Athan and that the other guides, archaeological sites, and hotels met your expectations. We appreciate your feedback regarding the Napflio hotel and the suggested adjustment to the Acropolis visit, and we will certainly take this on board as we continually review our itineraries. Kind regards, Riviera Travel

Hello, We are so pleased to hear that you had an excellent experience on our Classic Egypt itinerary. It's wonderful to know that you enjoyed the key sights, the well-paced schedule, and the accommodation. We're also delighted that your tour manager/guide was excellent and contributed to your enjoyment. Kind regards, Riviera Travel