You answer the phone and emails promptly but you should know more about each country. I asked if there'd be milk to go with coffee in the rooms and you said yes, but actually never milk, sometimes...
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Riviera Travel
Riviera Travel
2 days ago
Thank you for taking the time to share your feedback with us. We are pleased to hear that our communication was prompt and helpful, and we appreciate your valuable comments regarding the room amenities so that we can work on improving our details for future travelers.
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your positive rating with us. We are delighted that you enjoyed your Signature Tour: The Silk Road experience and appreciate you taking the time to let us know.
We are truly sorry to learn that your experience did not meet expectations, if you would like to share your experience with us directly by emailing info@rivieratravel.co.uk we will look into any issues and respond directly
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
We apologise that your expectations were not met and look forward to receiving more details in an email so that they can be investigated.
I booked assisted travel which did appear in France but not at Manchester airport either going out or on our return
Riviera Travel
Riviera Travel
2 days ago
We are sorry to hear about the difficulties you encountered with your airport assistance and apologise on behalf of the airport for your disappointment
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are sorry to hear that aspects of your accommodation and dining arrangements did not meet your expectations, and we appreciate your comments regarding communication during the tour. In order that we may look into any issues you had individually please email us at info@rivieratravel.co.uk and we can respond to you
The booking process was well organized. The choice of airline was regrettable however , I do not recommend traveling with Avianca.
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are pleased to hear that you found the booking process to be well organised, though we are sorry to learn that certain aspects of your travel arrangements did not meet your expectations. We appreciate your valuable comments regarding your experience.
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the itinerary and that your tour manager made your experience so memorable.
Journey to Paris well organised and was the coach trips once there.
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a well-organised journey and coach trips during your time in Paris.
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
We are sorry to hear that the scheduling and pace of your recent holiday did not meet your expectations. We appreciate you sharing your feedback regarding the itinerary and timing of the visits, and we hope to have the opportunity to provide a much smoother experience in the future.
Data da compra: 14/09/2026
0
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Consumidor confiável
Verificado pela Feefo
3 days ago
The guide in Madeira was very good and gave interesting information and commentory.
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the commentary provided during your time in Madeira and appreciate you taking the time to let us know.
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing such detailed feedback about your solo holiday. We are delighted to hear that you enjoyed the stunning gardens and the unforgettable highlights of the island. We also appreciate your valuable suggestions regarding the pacing of the excursions and the desire for more independent exploration, which we will certainly keep in mind for future itineraries.
Thank you for sharing your positive feedback with us. We are delighted to know that you found our communication to be seamless and efficient throughout your experience.
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing such positive feedback about your recent cruise along the Rhône. We are delighted to hear that you enjoyed a smooth booking experience, excellent onboard hospitality, and such a wonderful variety of destinations.
Always thorough & well considered.
I felt safe & assured travelling with such a great company.
A friendly team of guides, very knowledgeable including the customer service team on the end of the...
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Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing such positive feedback about your recent travels with us. We are delighted to know you felt well supported and appreciated the expertise of our team.
Avaliações de produto
Mídia carregada
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Riviera Travel
Riviera Travel
2 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that your journey was so memorable and that every part of the itinerary met your expectations.
Very good. Restaurant staff generally hard-working, competent, cheerful and friendly. Housekeeping very efficient, but towels were changed unecessarily when they hadn’t been left as requested for a...
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Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the dedicated service provided by our restaurant and housekeeping teams, though we note your comments about the towel arrangements.
Avaliações de produto
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the cruise and found the overall organisation to your satisfaction. However, we note your comments about the top deck access and the challenges you experienced with the travel arrangements at the beginning and end of your journey. We appreciate your valuable insights and hope to welcome you back again in the future.
Data da compra: 19/09/2026
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
3 days ago
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your 5 * review . We truly appreciate your support and look forward to welcoming you back on another journey soon.
Kind regards,
Riviera Travel
Avaliações de produto
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed a relaxing trip on your cruise, and we look forward to welcoming you back on board for another memorable journey in the future.
Kind regards,
Riviera Travel
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
