From time of booking through amendments to the itinerary to the managing of the tour itself, Riviera were a model of efficiency. When I phoned the office to check on details, the staff were friendly...
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Riviera Travel
Riviera Travel
11 hours ago
Hello Charles,
We are delighted to hear about your positive experience with Riviera Travel, from the initial booking and itinerary amendments to the smooth management of your tour. It's wonderful to know that our staff were friendly and efficient when you contacted us.
Kind regards,
Riviera Travel
Avaliações de produto
Riviera Travel
Riviera Travel
11 hours ago
Hello Charles Garraway,
We are so pleased to hear that you had an excellent holiday with us on our Athens and Greek Islands cruise. It is wonderful to know that Barbara was able to support you and the group throughout your journey. We appreciate your kind words and hope to welcome you on another Riviera Travel holiday in the future.
Kind regards,
Riviera Travel
Excellent. Met our rep, Lorna, at St Pancras and she checked in with everyone on the train. She kept an eye on the group and was very helpful as was our driver, Carlos.
Riviera Travel
Riviera Travel
11 hours ago
Hello Linda,
We are so pleased to hear about your excellent experience and that Lorna and Carlos were so helpful during your journey. It's wonderful to know that Lorna checked in with everyone and kept an eye on the group. We appreciate you sharing your positive feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
11 hours ago
Hello Linda,
Thank you for taking the time to share your wonderful feedback on the Highlights of Normandy, Monet's Garden, Rouen and Honfleur tour. We are so pleased to hear that you loved your holiday and that our tour representative, Lorna, looked after you so well, providing interesting information about the places you visited.
It's fantastic to know you enjoyed your hotel and found the breakfast delicious and varied, with local produce. We're also delighted that you enjoyed the excursions, especially as this was your first visit to Normandy.
We truly appreciate your high recommendation and are so glad you had such a positive experience.
Kind regards,
Riviera Travel
Data da compra: 18/05/2026
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DM
David McDonald
Verificado pela Feefo
GBR
1 day ago
O que David McDonald disse sobre a Riviera Travel:
Absolutely without fault from the Reception to the Lounge to the Restaurants, knowledgeable staff eager to provide not just great service but a fun and entertaining experience as well
Riviera Travel
Riviera Travel
11 hours ago
Hello David,
It is wonderful to hear that you had such a faultless experience with us, from reception to our restaurants. We are delighted that our knowledgeable staff were able to provide you with great service and an entertaining experience.
Kind regards,
Riviera Travel
Avaliações de produto
Riviera Travel
Riviera Travel
11 hours ago
Hello David,
It's wonderful to hear that your first river cruise experience with Riviera Travel, and specifically aboard the George Eliot, was so memorable and exceeded your expectations. We are delighted that you found the booking process simple and the information provided helpful in your planning.
We are thrilled that you were impressed with the exceptional presentation and comfort of the George Eliot, and that your cabin provided such a lovely way to enjoy the passing scenery. It's also fantastic to hear that the quality and variety of the food, including the regional dishes and the attentive service from our waiting staff, stood out to you.
We appreciate you highlighting the engaging excursions and the knowledgeable cruise directors, as well as the enjoyable quizzes that fostered a family atmosphere onboard. It's rewarding to know that the itinerary from Frankfurt to Budapest offered so much to discover and that our organisation from sales to transfers was well-managed and communicated effectively.
Thank you for sharing such a comprehensive and positive review. We are so pleased that your experience has led you to plan another river cruise with us and to book with Riviera Travel again.
Kind regards,
Riviera Travel
Hello Christopher,
It's wonderful to hear you found our team superb, friendly, and very hard-working. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
11 hours ago
Hello Christopher,
We are so glad to hear you had such a wonderful experience on the River Rhône & Provence Cruise aboard the S.S. Thomas Hardy. It's fantastic to know that you found the ship to be of 5-star standard, from your comfortable cabin and excellent bathroom facilities to the superb food and the attentive service provided by our staff. We're also delighted that you enjoyed the excursions and found them to be great value. Thank you for the wonderful photograph.
Kind regards,
Riviera Travel
Hello Jane,
We are delighted to hear that you had such a positive experience with our staff across all areas. It's wonderful to know that their efforts contributed to making your time with us so enjoyable. We truly appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
11 hours ago
Hello Jane,
Thank you for your lovely comments about the ship, your cabin, and our team – we’re delighted you enjoyed so many aspects of your holiday.However, we’re truly sorry that your 40th wedding anniversary was not recognised as it should have been. This was a very special occasion and we completely understand your disappointment.
We’re also very sorry for the disturbance caused by the early morning noise when gangways were being moved. We appreciate how disruptive this must have been, particularly when it affected your sleep on multiple occasions.
Your feedback is incredibly important, and we will ensure it is shared with the relevant teams so improvements can be made. We do hope we’ll have the opportunity to provide you with a much more seamless experience in the future.
Kind Regards
Riviera Travel
Very good, everything sent in good time and found customer service personnel helpful and pleasant on the telephone.
Riviera Travel
Riviera Travel
11 hours ago
Hello,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our service to be very good and that your items were sent in good time. It is also wonderful to know that our customer service personnel were helpful and pleasant during your telephone interactions.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
11 hours ago
Hello,
We are delighted to hear that you received very good service from Riviera Travel and that we were able to reassure you about travelling on your own for the first time. We hope you had a wonderful time on the Timeless Provence for Solo Travellers holiday.
Kind regards,
Riviera Travel
Excellent customer service - including person to person phone calls!
Riviera Travel
Riviera Travel
11 hours ago
Hello Stephen,
We are so pleased to hear about your positive experience with our customer service, and we appreciate you highlighting the helpfulness of our phone support. It's wonderful to know that we met your expectations.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
11 hours ago
Hello Stephen,
We are delighted to hear that you had such a wonderful experience on our Umbria, Perugia & Assisi holiday. It's fantastic to know that you found our administration and communication to be first class, and that the itinerary and hotel met your expectations. We will be sure to pass on your kind words regarding Carlo, our guide; we are thrilled that he was the star of the show and contributed so positively to your holiday.
Kind regards,
Riviera Travel
Data da compra: 14/05/2026
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Consumidor confiável
Verificado pela Feefo
1 day ago
What i would expect from a leading travel organisation having used them before
Riviera Travel
Riviera Travel
11 hours ago
Hello,
We are delighted to hear that you have had another excellent experience with us. We truly appreciate you choosing Riviera Travel and look forward to welcoming you back on a future journey.
Kind regards,
Riviera Travel
Avaliações de produto
Riviera Travel
Riviera Travel
11 hours ago
Hello,
Thank you for taking the time to share your feedback on your recent Timeless Provence for Solo Travellers holiday. We are pleased to hear that you had a positive experience with the courier, coach driver, and our general administration. It's also encouraging to know that the visits were enjoyable and that the courier's adjustments to the itinerary enhanced your experience. We appreciate you bringing your observations regarding the hotel and one particular evening meal to our attention and will certainly take your comments on board.
Kind regards,
Riviera Travel
Arrangements were all perfect, I felt confident that it would go as planned. Customer Service dept always helpful of needed.
Riviera Travel
Riviera Travel
11 hours ago
Hello,
It's wonderful to hear that all your arrangements were perfect and that you felt confident throughout your trip. We're also pleased that our Customer Service department was able to be helpful when needed.
Kind regards,
Riviera Travel
Avaliações de produto
Riviera Travel
Riviera Travel
11 hours ago
Hello,
We are so pleased to hear that you had such a wonderful experience on our Timeless Provence tour and that the itinerary allowed you to gain a real feel for the region. We appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
Data da compra: 18/05/2026
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OL
Oliver
Verificado pela Feefo
GBR
1 day ago
O que Oliver disse sobre a Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
11 hours ago
Hello Oliver,
We're so pleased to hear you had such a positive experience with us. Thank you for taking the time to share your feedback.
Kind regards,
Riviera Travel
Avaliações de produto
Riviera Travel
Riviera Travel
11 hours ago
Hello Oliver,
Thank you for taking the time to share your experience of our Classic Greece holiday. We are delighted to hear that you enjoyed the excellent guide in Athan and that the other guides, archaeological sites, and hotels met your expectations. We appreciate your feedback regarding the Napflio hotel and the suggested adjustment to the Acropolis visit, and we will certainly take this on board as we continually review our itineraries.
Kind regards,
Riviera Travel
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.