Great service, bought a changing bag which arrived very quickly. The bag is stylish and great quality. Was kept up to date with shipping progress and delivery.
I ordered the "Bababing Sorm Backpack Changing Bag - Black" and on delivery the item had a damage and on closer inspection I felt the bag would of been susceptible to easy damage whilst using. I...
Better communication. Have emailed but still awaiting a reply regarding an order I placed 12 days ago
Nick
Bababing!
3 years ago
Hi,
I am sorry to read your recent review with regards to our service. We take pride in ensuring we provide a great service for all of our customers once they purchase from Babab!ng.
After looking into this further, your order was dispatched in time, however you order was lost in transit via Royal Mail of which I can only apologize for. A replacement product was immediately sent out as soon as we had final confirmation from Royal Mail that indeed your item was lost and hence unfortunately the time increased in terms of you receiving your order.
We strive to ensure our customers receive their orders within 48 hours of using our standard free delivery service.
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