W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Ski Swift | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/ski-swift | Feefo

Wyświetlono wszystkie recenzje: 930

Wiarygodny klient

11 years ago

Data zakupu: 02/01/2014

Good value, easy and simple booking process 10/10

Ski Swift

11 years ago

Wow, thanks for your great feedback, we aim to please and hope we can help with your next holiday. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 17/11/2013

AFTER I booked with cheap ski I discovered the exact same holiday was cheaper if…

AFTER I booked with cheap ski I discovered the exact same holiday was cheaper if I had booked direct with Crystal ski!! Cheap Ski will not be my next choice.

Ski Swift

11 years ago

We are sorry that the holiday worked out slightly cheaper after you had booked. We would recommend in future to research all options and if you find a price cheaper elsewhere before you book, we will always try to beat it for you, unfortunately this must be done prior to booking. Prices do change all day, every day and its very unusual for our prices to be more expensive. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 28/01/2014

Helpful and informative, worked to get us the best possible price on a package -…

Helpful and informative, worked to get us the best possible price on a package - would definitely use again

Ski Swift

11 years ago

That's great that you found our staff well informed and helpful, we do try hard to provide a great service and hope we can help you again in the not too distant future. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 31/10/2013

Excellent service exceptional and we have booked again using your service.

Ski Swift

11 years ago

Thank you so much for booking through us again, we value repeat business very much. Did you know we have some amazing dels on summer sunshine too, call our team on 0191 5235463 or check out www.lowcostsunshine.co.uk? Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 03/02/2014

Very good service

Ski Swift

11 years ago

That's lovely to hear, we do try very hard to offer good customer service. Just to let you know that we offer some great prices on summer sun holidays too, call 0191 5235463. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 23/08/2013

Overall the service was excellent however, when my party and I got the check-in desk…

Overall the service was excellent however, when my party and I got the check-in desk at Birmingham airport, they did not have our names listed on the flight. This did cause undue stress and as I had...

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Ski Swift

11 years ago

Thanks for the feedback Mrs Harry. Sorry to hear that you had problems at the check in desk. Not the ideal start to your trip. Glad that you had a great holiday and hope that you use us again in the future. We do also book holidays to Sunshine destinations. Mention your booking reference and you may get an extra discount. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 22/01/2014

Very attentive and responsive

Ski Swift

11 years ago

Thank you for taking the time to leave us your VERY positive feedback! in this day and age good service is KEY to any business, and hopefully we are going in the right direction, thanks once again and hopefully we can book your next ski holiday cheers! Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 20/10/2013

great service will use again,very helpful staff.

Ski Swift

11 years ago

Hi and thanks for taking the time to leave us your feeback, trust me it goes a long way! I hope all aspects of your holiday were as good as our service here in our call centre. many thanks Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 21/01/2014

easy to book and good pice

Ski Swift

11 years ago

Hi and thanks for the positive feedback..it means a lot to us! The Aalborg is a great hotel and on my bucket list for next year cheers! Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 09/10/2013

Found all people I spoke to very helpful and enjoyed the holiday

Ski Swift

11 years ago

Hi and thanks for the wonderful feedback! Good service is what we thrive on as a company and continue to improve in all departments. Also great to hear you enjoyed Sauze D'Oulx Hope you consider us for your next ski trip Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Informacje o Ski Swift

Ski Swift is a trading name of Hello Sunshine ABTA number K2931 and an Agent for ATOL Protected Operators. a trading division of Hays Travel Ltd, who are Members of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ, Tel 020 3117 0581 www.abta.com.

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01915235463

Byron House, Hall Dene Way, Seaham Grange Industrial Estate, Seaham, County Durham, Seaham,, SR7 0PY, United Kingdom

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