W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Ski Swift | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/ski-swift | Feefo

Wyświetlono wszystkie recenzje: 930

Wiarygodny klient

11 years ago

Data zakupu: 21/10/2013

It was a very good trip. We had a good skiing holiday - thanks

Ski Swift

11 years ago

Thank you for your feedback, we are pleased it went to plan, please use us for next season, skiswift.co.uk Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 01/02/2014

I was over the moon with the whole aspect with our ski holiday from start to…

I was over the moon with the whole aspect with our ski holiday from start to finish everyone from the flights, transfers and hotel was excellent .as for the resort la plange I would recommend it to...

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Ski Swift

11 years ago

That is just fantastic that your holiday went to plan. We hope you will use us again for next season skiswift.co.uk. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 22/11/2013

Whilst the person we dealt with was good the documents were not sent to us…

Whilst the person we dealt with was good the documents were not sent to us until we `phoned up and asked for them,and the initial price shown on the icelolly website bore little resemblance to the...

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Ski Swift

11 years ago

Thank you taking time out to leave feedback. I have taken on board your comments and will investigate why your documents did not come, the general rule is that they are sent within 10 minutes of booking?? As for advertising platforms, they do remove as extras to be competitive, however for a great 'all in' deal, check out our new website skiswift.co.uk Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 10/02/2014

We never had a holiday in the end. We booked one only for them to…

We never had a holiday in the end. We booked one only for them to come back 10 minutes later to say the hotel was fully booked out. We decided not to take up the offer of another hotel as it worked...

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Ski Swift

11 years ago

Apologies that the holiday had gone, this often happens with live systems and we try very hard to find you an alternative. In some cases this is impossible. We hope you will think about using us again in the future. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 21/01/2014

Good value and good service.

Ski Swift

11 years ago

Thanks for the good feedback, please check out some amazing deals on skiswift.co.uk Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 23/02/2014

Quick, easy and friendly. Would use you again.

Ski Swift

11 years ago

That's great news to hear you would use us again, and just to advise that we have launched our new website skiswift.co.uk for next season. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 24/12/2013

Very helpful and friendly staff.

Ski Swift

11 years ago

Thank you for your great comments, I will pass on your feedback to your booking clerk. Please check out skiswift.co.uk for great early booking deals for next season Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 16/12/2013

Very good. To use some marketing jargon "it did exactly what it said on the…

Very good. To use some marketing jargon "it did exactly what it said on the tin" Thanks

Ski Swift

11 years ago

That is fantastic to hear that you enjoyed your holiday and the service you expected was good too. Look forward to speaking to you again. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 20/02/2014

Last minute booking that was excellent value and everything went perfectly. Would definitely use them again. Many…

Last minute booking that was excellent value and everything went perfectly. Would definitely use them again. Many thanks, MD

Ski Swift

11 years ago

We love to hear that the service you got was a high standard, we look forward to helping you again in the near future. Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Wiarygodny klient

11 years ago

Data zakupu: 08/09/2013

Helpful staff, good to speak to someone about any concerns. Done everything you would expect. Thank you

Ski Swift

11 years ago

That's wonderful that you had a great experience with our company, check out our summer website for some amazing deals in the sunshine lowcostsunshine.co.uk Joanna Chisholm Customer Services Manager Joanna@skiswift.co.uk

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Informacje o Ski Swift

Ski Swift is a trading name of Hello Sunshine ABTA number K2931 and an Agent for ATOL Protected Operators. a trading division of Hays Travel Ltd, who are Members of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ, Tel 020 3117 0581 www.abta.com.

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01915235463

Byron House, Hall Dene Way, Seaham Grange Industrial Estate, Seaham, County Durham, Seaham,, SR7 0PY, United Kingdom

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