W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

The process is straightforward and the security is reassuring.

The process was fairly straightforward once i had become accustomed to the web site. The security process can seem a bit lengthy and cumbersome at first, but I am reassured however by those security...

Przeczytaj więcej

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Very easy to use maturing account instructions

So easy to organise where I want the maturing bond money to go. Much better than another company I have used.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Glad to be with Paragon

Brilliant assistance advising me of my own error when logging in,this was done with patience and understanding

Trusted Customer

margate

3 years ago

Co Trusted Customer sądzi o Paragon:

Slow

Don't take so long in opening an account and answering a telephone call

Matt

Paragon

3 years ago

I'm sorry if you experienced any delays with your account opening and on the telephone recently. We are currently receiving a higher volume of enquiries due to an increase in customer demand, which is, unfortunately, having an impact on turnaround times. Please accept our sincere apologies for the current longer wait times. We appreciate your patience in this matter.

Wiarygodny klient

3 years ago

Extremely helpful when contacted by phone.

Phoned 03/12/22 very late in the day to try to cancel a closure request. Sorted by Kayla - thank you, excellent service.

Matt

Paragon

3 years ago

Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

ISA Transfer online

Just completed a transfer of money from my Paragon ISA to a higher rate Paragon ISA, easy quick process online. Details of transfer penalty and closing interest clear to understand.

Wiarygodny klient

3 years ago

Great online Banking

Great communication and excellent interest rates. The Banks's website is very well designed with good functionality

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

First Class.

Easy to find the information I needed due to a well designed website.

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Wiarygodny klient

3 years ago

highly recommended

option clearly stated and instructions simple to follow

Wiarygodny klient

3 years ago

Unable to send funds to a fixed rate account within the timescale

I am amazed that funds cannot be moved freely between accounts

Matt

Paragon

3 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

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